Skills you'll gain: Data Collection, Business Intelligence, Data-Driven Decision-Making, Data Strategy, Data Analysis, Business Analytics, Data Ethics, Analytics, Big Data, Small Data, Diversity and Inclusion, Organizational Effectiveness, Data Quality, Market Opportunities

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Responsible AI, OpenAI, Artificial Neural Networks, AI Security, Data Ethics, Governance, Artificial Intelligence, ChatGPT, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Compliance Management, AI Product Strategy, Business Ethics, Risk Management, Machine Learning, Project Management

Skills you'll gain: LangChain, LLM Application, Application Development, Large Language Modeling, Artificial Intelligence, Natural Language Processing

Skills you'll gain: Data Visualization Software, Data Visualization, Interactive Data Visualization, Visualization (Computer Graphics), JSON, Data Mapping, Javascript

Skills you'll gain: Cybersecurity, Network Protocols, Threat Management, Threat Modeling, Security Controls, Responsible AI, Cyber Security Strategy, Cyber Attacks, Secure Coding, Cyber Security Policies, Data Security, Security Awareness, Computer Security Awareness Training, Agile Methodology, Cyber Threat Intelligence, Network Security, TCP/IP, Incident Response, Threat Detection, Risk Management

Skills you'll gain: Data Storytelling, Power BI, Interactive Data Visualization, Data Visualization, Advanced Analytics, Data Modeling, Data Transformation, Dashboard, Data Visualization Software, Data Manipulation, Data Analysis, Data Integration, Data Cleansing, Data Import/Export, Performance Tuning, Software Installation

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Risk Management, Process Flow Diagrams, Process Improvement, Customer Analysis, Quality Improvement, User Feedback, Continuous Improvement Process, Key Performance Indicators (KPIs), Project Documentation, Project Scoping

Skills you'll gain: Model Evaluation, Unsupervised Learning, Microsoft Azure, Machine Learning Methods, Data Validation, No-Code Development, Data Processing, Document Management, Cloud Services

Skills you'll gain: C (Programming Language), Programming Principles, Computer Science, Computer Architecture, Computer Programming, Computer Hardware, Theoretical Computer Science, Computational Logic, Data Structures, Algorithms, Emerging Technologies