
Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Organizational Structure, People Management, Project Management, Innovation, Team Management, Project Design, Project Coordination, Agile Project Management, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Supplier Management, Business Relationship Management, Performance Metric, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Management, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Scope Management, Business Process, Requirements Management, Project Planning, Project Management Institute (PMI) Methodology, Project Schedules, Governance, Change Management, Procurement
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Performance Improvement, Quality Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Health Care, Customer experience improvement, Innovation, Change Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Kaizen Methodology, Process Improvement, Solution Delivery, Business Process Improvement, Quality Improvement, Continuous Improvement Process, Team Management, Lean Methodologies, Root Cause Analysis, Cross-Functional Collaboration, Goal Setting
Intermediate · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Value-Based Care, Kanban Principles, Patient Communication, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Care Management, Operating Room (OR), Cleanliness, Business Systems Analysis, Case Studies, Capacity Management
Mixed · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Value-Based Care, Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Case Management, Utilization Management, Interoperability, Primary Care, Health Informatics, Patient-centered Care, Chronic Diseases, Public Health, Electronic Medical Record, Data Management, Health Education
Beginner · Course · 1 - 4 Weeks