Skills you'll gain: Data Visualization, Data Presentation, E-Commerce, Analytics, Key Performance Indicators (KPIs), Web Analytics, Google Analytics, Marketing Analytics, Generative AI, Data Analysis, Business Strategy, Data-Driven Decision-Making, Business Intelligence, Prompt Engineering, Data Processing, Artificial Intelligence

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Model View Controller, Debugging, Software Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Web Applications, Algorithms, JSON, User Story, Javascript, Event-Driven Programming, Automation

Skills you'll gain: AI Personalization, Artificial Intelligence, Goal Setting, Project Scoping, Decision Making, Usability, Feasibility Studies, Usability Testing, Needs Assessment, Technology Solutions, Project Planning, Strategic Decision-Making, Data Quality, Resource Allocation, Data Security

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Product Strategy, Innovation, Analysis, Needs Assessment

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Goal Setting

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement

Skills you'll gain: Qualitative Research, User Research, Usability Testing, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Research, Human Computer Interaction, Data Collection