
Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Email Marketing, Advertising Mail, Direct Marketing, Campaign Management, Marketing Materials, Marketing, Digital Marketing, Target Audience, Registration, Design, Business
Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Gmail, Email Security, Email Automation, Productivity Software, Business Correspondence, Business Communication, Organizational Skills, Data Sharing
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, English Language, Verbal Communication Skills, Vocabulary, Business Correspondence, Business Communication, Grammar, Writing, Scheduling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Verbal Communication Skills, Writing, Enthusiasm, Cultural Responsiveness, Cultural Diversity, Active Listening, Empathy, Business Communication, Professionalism, Professional Development, Interpersonal Communications, Communication, Relationship Building, Public Speaking, Constructive Feedback, Branding, Smart Goals, Proactivity, Growth Mindedness
Beginner · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Prompt Patterns, MarTech, AI Product Strategy, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Deep Learning, Content Creation, Business Ethics, Machine Learning, Image Analysis
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Lead Generation, Marketing Automation, Marketing Materials, Dashboard, Cloud-Based Integration
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Email Security, Data Loss Prevention, Malware Protection, Threat Management, Security Management, Google Workspace, Data Security, Network Routing, Encryption, Content Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Marketing Materials, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing
Build toward a degree
Advanced · Course · 1 - 3 Months