
Skills you'll gain: Azure DevOps Pipelines, Kubernetes, Azure DevOps, Node.JS, CI/CD, DevOps, Microservices, Application Lifecycle Management, Program Development, Containerization, Software Testing, Debugging, Cloud Development, Cloud Deployment, Application Deployment, Scripting, Version Control, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, API Gateway, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Cloud Deployment, Authentications, Amazon S3, Automation, Amazon DynamoDB, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Apache Kafka, Cloud Security, Identity and Access Management, Debugging, Google Cloud Platform, System Monitoring, Real Time Data, Data Integrity, Data Transformation, CI/CD, Extract, Transform, Load, Containerization, Data Storage Technologies, Unit Testing, File I/O, Performance Tuning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud-Based Integration, User Accounts, Multi-Factor Authentication, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Prometheus (Software), Continuous Deployment, Development Environment, Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Git (Version Control System), Grafana, Containerization, Load Balancing, Configuration Management
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Retrieval-Augmented Generation, Generative AI, Model Evaluation, Embeddings, Model Deployment
Intermediate · Course · 1 - 4 Weeks