ServiceNow Courses
ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.
Popular ServiceNow Courses and Certifications
Status: PreviewSkills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Status: PreviewSkills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
Status: PreviewSkills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: Free TrialSkills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
Status: NewStatus: Free TrialLogical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Status: Free TrialSkills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level, Load Balancing
Status: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Practice Management, IT Management, Continuous Improvement Process, Business Process Management, Stakeholder Management, Incident Management, Governance, Change Management, Risk Management, Value Propositions
Status: Free TrialMicrosoft
Skills you'll gain: Microsoft Azure, Virtual Machines, Scalability, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Cloud Infrastructure, Virtual Networking, Kubernetes, Cloud Security, Network Security, Network Routing, Load Balancing, Application Deployment, Operating System Administration, Identity and Access Management, Security Information and Event Management (SIEM)
Status: Free TrialSkills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Service Management, Security Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level
In summary, here are 10 of our most popular servicenow courses
- ServiceNow Basics: IT Automation & AI-Powered Workflows:Â Coursera
- ServiceNow System Administrator from Zero to Hero:Â Packt
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera
- ITSM Foundations: Optimizing IT Service Management:Â Coursera
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- System Administration and IT Infrastructure Services:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- ITIL 4 Foundation:Â Logical Operations
- Configuration Management and the Cloud:Â Google
- ITIL V4 Introduction to Service Management Concept:Â EDUCBA
