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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Coursera

    Google Analytics: Reports & Traffic Analysis

    Skills you'll gain: Google Analytics, Marketing Effectiveness, Smart Goals, Web Analytics and SEO, Advertising Campaigns, Google Ads, Adobe Analytics, Web Analytics, Marketing Analytics, Goal Setting, Search Engine Optimization, Marketing Strategies, Customer Insights, Campaign Management, Performance Reporting, Target Audience, Business Reporting, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Interpret Analytics: Boost Engagement & Optimize Content

    Skills you'll gain: Content Performance Analysis, Web Analytics, Multimedia, Web Content, Drive Engagement, Content Marketing, Content Strategy, Content Development and Management, Analytics, Customer experience improvement, Search Engine Optimization, Performance Analysis, Data Analysis, Information Architecture, Process Improvement and Optimization, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

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    Whizlabs

    Getting Started with Azure Data Solutions

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Databricks, Data Pipelines, Data Architecture, Database Design, Apache Spark, Big Data, Cloud Storage, Data Storage, Data Processing, Microsoft SQL Servers, Data Integration, Event-Driven Programming, Extract, Transform, Load, Data Security, Operational Databases, Real Time Data

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Accounting Software Mastery for Modern Businesses

    Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Ledgers (Accounting), Accounting Software, Inventory and Warehousing, Payroll Processing, Financial Reporting, Business Reporting, Customer Data Management, Management Reporting, Financial Analysis, Payroll, Billing & Invoicing, Sales Management, Project Accounting, Small Business Accounting, Accounting Systems, Business Software, Business, Business Analysis

    3.8
    Rating, 3.8 out of 5 stars
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    19 reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Estimate Agile Work with Story Points

    Skills you'll gain: Sprint Planning, User Story, Project Estimation, Scrum (Software Development), Agile Project Management, Agile Methodology, Forecasting, Jira (Software), Project Management Software, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    DeepLearning.AI

    Convolutional Neural Networks in TensorFlow

    Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Model Evaluation, Tensorflow, Keras (Neural Network Library), Computer Vision, Classification Algorithms, Image Analysis, Applied Machine Learning, Deep Learning, Machine Learning, Data Preprocessing

    4.7
    Rating, 4.7 out of 5 stars
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    8.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    DeepLearning.AI

    AI for Medical Diagnosis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Convolutional Neural Networks, Image Analysis, Diagnostic Radiology, Predictive Modeling, Risk Modeling, Statistical Machine Learning, Artificial Intelligence, Tensorflow, Applied Machine Learning, Medical Imaging, Machine Learning Methods, Deep Learning, Natural Language Processing, Medical Science and Research, Machine Learning, Magnetic Resonance Imaging, Probability & Statistics

    4.7
    Rating, 4.7 out of 5 stars
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    2.1K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Sales Methodologies Applicable to Enterprise Sales

    Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Prospecting and Qualification, Sales Process, Stakeholder Management, Sales Training, Specialized Sales, Sales, Sales Strategy, Influencing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Rice University

    Engineering Project Management: Initiating and Planning

    Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 3 Months

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    IE Business School

    Brand Identity and Strategy

    Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory

    4.7
    Rating, 4.7 out of 5 stars
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    876 reviews

    Intermediate · Course · 1 - 3 Months

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    Packt

    Introduction to FastAPI and Backend Development Fundamentals

    Skills you'll gain: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Google Analytics: Reports & Traffic Analysis: Coursera
  • Interpret Analytics: Boost Engagement & Optimize Content: Coursera
  • Getting Started with Azure Data Solutions: Whizlabs
  • Accounting Software Mastery for Modern Businesses: EDUCBA
  • Estimate Agile Work with Story Points: Coursera
  • Convolutional Neural Networks in TensorFlow: DeepLearning.AI
  • AI for Medical Diagnosis: DeepLearning.AI
  • Sales Methodologies Applicable to Enterprise Sales: Coursera
  • Engineering Project Management: Initiating and Planning: Rice University
  • Brand Identity and Strategy: IE Business School

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Market (economics) (28)
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Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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