Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: digital literacy, Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Awareness, Digital Communications, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications, Ethical Standards And Conduct, Data Access, Requirements Analysis

Skills you'll gain: Goal Setting, Interviewing Skills, Professional Networking, Artificial Intelligence and Machine Learning (AI/ML), Negotiation, Workforce Planning, Professional Development, LinkedIn, Artificial Intelligence, Machine Learning, Productivity, Talent Sourcing, Compensation and Benefits, Data Science, Data Analysis, Recruitment, Data Architecture, Presentations, Technical Management, Big Data

Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Model Evaluation, Pandas (Python Package)

Skills you'll gain: Safety Standards, Safety Training, Hazard Analysis, Construction, Construction Engineering, Equipment Design, Facility Repair And Maintenance, Sustainable Engineering, Personal protective equipment, Real Time Data, Automation

Skills you'll gain: Recognizing Others, Team Leadership, Employee Coaching, Team Motivation, Constructive Feedback, Team Management, Expectation Management, Leadership, Professional Development, Internal Communications, Employee Engagement, Communication Strategies, Storytelling, Mindfulness

Skills you'll gain: Business Ethics, Critical Thinking, Critical Thinking and Problem Solving, Organizational Leadership, Leadership Development, Team Performance Management, Team Leadership, Team Motivation, Leadership and Management, Business Leadership, Leadership, Professional Development, Peer Review, Self-Awareness, Emotional Intelligence, Goal-Oriented, Adaptability

Skills you'll gain: Influencing, Communication, Leadership, Virtual Teams, Presentations, Professional Development, Team Building, Business Communication, Meeting Facilitation, Interpersonal Communications, Collaboration, Negotiation, Digital Communications

Skills you'll gain: Executive Presence, Succession Planning, Technical Management, Team Management, Organizational Structure, Diversity and Inclusion, Delegation Skills, Organizational Leadership, Engineering Management, Team Building, People Management, Telecommuting, Business Leadership, Talent Management, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness

Skills you'll gain: Interactive Learning, Student Engagement, Algorithms, Diversity Awareness, Digital pedagogy, Pedagogy, K-12 pedagogy, Facebook, Instructional Strategies, Programming Principles, Teaching, Data Storage, Education and Training, Software Engineering, Geographic Information Systems, Image Analysis, Workplace inclusivity, Classroom Management, Lesson Planning, Computer Science

Skills you'll gain: Adaptability, Active Listening, Emotional Intelligence, Critical Thinking, Professional Development, Leadership Development, Personal Development, Empathy & Emotional Intelligence, Collaboration, Team Building, Relationship Building, Resilience, Self-Awareness, Willingness To Learn, Quick Learning, Cognitive flexibility

Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, Personally Identifiable Information, Email Security, Authentications