Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, HTML and CSS, Web Design and Development, Javascript, Front-End Web Development, Web Content, Responsive Web Design, Web Design
Intermediate · Guided Project · Less Than 2 Hours

IBM
Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing, Cloud Computing Architecture, Computer Security Awareness Training, Cloud Services, Technical Support, Desktop Support, IT Service Management, Cloud Infrastructure, Cloud Storage, Cybersecurity, Hardware Troubleshooting, Professional Networking, Cloud Security, Data Storage, Data Strategy, Information Technology, Computer Programming, Customer Service
Beginner · Professional Certificate · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Data Storytelling, Cloud Services, Cloud Infrastructure, Generative AI, Cloud Computing, Cloud Storage, Data Mining, Responsible AI, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Big Data, Data Science, Regression Analysis, Natural Language Processing, Business Ethics, Business, Social Impact
Beginner · Specialization · 3 - 6 Months

IBM
Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, Software Development Life Cycle, Large Language Modeling, LLM Application, Software Architecture, Professional Networking, Responsible AI, Computer Vision, Vibe coding, Cascading Style Sheets (CSS), Software Design, Generative AI, Jupyter, IBM Cloud, Flask (Web Framework), Python Programming, Machine Learning, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Data Processing, Web Scraping, Data Store, SQL, File I/O, Relational Databases, Database Management, Database Design, MySQL, Data Cleansing, Databases, JSON, Data Visualization, Network Protocols, Web Services, Restful API, Programming Principles, Data Structures, Computer Programming, Python Programming
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Data Engineering, Database Administration, Data Pipelines, SQL, Database Management, Extract, Transform, Load, Apache Airflow, Database Architecture and Administration, Shell Script, IBM DB2, Data Store, Relational Databases, Jupyter, Generative AI, Data Security
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, Restful API, Responsive Web Design, Cascading Style Sheets (CSS), Unix Commands, HTML and CSS, Git (Version Control System), API Testing, GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), Django (Web Framework), React.js, Mobile Development, SQL, Database Design, Python Programming
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Google App Engine, Identity and Access Management, Cloud Infrastructure, Cloud Security, Big Data, Containerization, Cloud Services, OAuth, Infrastructure As A Service (IaaS), Kubernetes, Security Controls, Cloud Computing, Single Sign-On (SSO), Cloud Storage, Network Infrastructure, Application Security, Platform As A Service (PaaS), Data Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Cloud-Native Computing, Software Development Life Cycle, Large Language Modeling, LLM Application, Software Architecture, Hibernate (Java), Professional Networking, Database Design, Responsible AI, GitHub, Object Oriented Programming (OOP), Cascading Style Sheets (CSS), CI/CD, Restful API, Java Programming, Model Deployment, Version Control, Database Management, Software Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Dashboard, Database Design, Data Warehousing, Interactive Data Visualization, Data Visualization, SQL, Data Security, Data Migration, Data Governance, IBM Cognos Analytics, Descriptive Statistics, Extract, Transform, Load, Data Management, Relational Databases, Data Cleansing, Databases, Exploratory Data Analysis, Data Architecture, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Ajax, HTML and CSS, Cascading Style Sheets (CSS), Javascript, Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Web Development, Front-End Web Development, Web Design and Development, JSON, Web Applications, Scripting, Browser Compatibility, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, User Experience Design, Web Services, Requirements Analysis
Beginner · Specialization · 1 - 3 Months