Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

LearnKartS
Skills you'll gain: Responsive Web Design, AI Personalization, Web Analytics and SEO, HTML and CSS, Application Security, Cloud Hosting, Control Panels
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, User Story, Software Architecture, Agile Software Development, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Software Design, Scrum (Software Development), Information Technology, Computer Hardware, Sprint Planning, Software Development Methodologies, Backlogs, Agile Project Management, Team Building, Risk Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Prototyping, User Research, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, AI Personalization, User Experience Design, Usability, Figma (Design Software), Web Content Accessibility Guidelines, Data Storytelling, Interactive Design, Generative AI, UI Components, Design Strategies, User Centered Design, Virtual Environment, UI/UX Research, Wireframing, Adobe XD, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Microsoft Azure, Development Testing, Application Deployment, LLM Application, Multimodal Prompts, Artificial Intelligence, Test Case, Agentic systems, Application Programming Interface (API), Natural Language Processing, User Experience Design, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Business Process, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Image Quality, Web Content, Web Servers, Semantic Web, Cloud Hosting
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Application Design, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Microsoft Azure, FinTech, Secure Coding, Cloud Computing Architecture, Development Environment, Web Development Tools
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Software Design, Programming Principles
Intermediate · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Survey Creation, Product Strategy, Marketing Planning, Product Lining, Marketing, Market Research, Brand Management, Consumer Behaviour, Product Marketing, Marketing Communications, Product Lifecycle Management, Value Propositions, Market Analysis, Business Planning, Research Design, Advertising, Peer Review, Case Studies, Target Market, Marketing Strategies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Graphic Design, Adobe Creative Cloud, Graphic and Visual Design Software, Prompt Engineering, Image Analysis, Artificial Intelligence, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks