
Northwestern University
Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Consumer Behaviour, Business Strategy, Advertising, Organizational Change
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Workforce Development, Business Ethics, Policy Development, Relationship Management, Conflict Management, Organizational Change, Change Management
Intermediate · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Risk, Threat Management, Continuous Monitoring, Cyber Security Strategy, Risk Management, Risk Appetite, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Cybersecurity, Business Risk Management, Risk Modeling, Risk Mitigation, Risk Analysis, Governance, Automation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Change Management, Leadership, Conflict Management, Patient Safety, Risk Analysis, Risk Management, Continuous Quality Improvement (CQI), Project Planning, Teamwork, Communication Strategies, Planning
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Learning Strategies, Productivity, Human Learning, Willingness To Learn, Mental Concentration, Creativity, Time Management, Stress Management, Problem Solving, Self-Awareness, Persistence
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Differentiated Instruction, Willingness To Learn, Persistence, Learning Theory, Problem Solving
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Relationship Building, Professional Development, Strategic Leadership, Initiative and Leadership, Leadership, Personal Development, Self-Awareness, Branding, Goal Setting, General Networking, Growth Mindedness, Business
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Management, Behavioral Economics, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
Intermediate · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
Beginner · Course · 1 - 4 Weeks