Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Process Analysis, Analysis, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Prompt Engineering Tools, Tool Calling, Context Management
Beginner · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Experimentation, Product Testing, Laboratory Testing, Laboratory Experience, Food and Beverage, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Case Studies, Quality Assurance, Physiology, Research Design, Usability Testing, Science and Research, Data Collection, Statistical Analysis, Nutrition and Diet, Human Factors, Anatomy, Product Development
Beginner · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Microsoft Teams, Data Analysis Software, No-Code Development, Customer Engagement
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Music, Music History, Intellectual Property, Consumer Behaviour, Event Management, Live Streaming, Regulation and Legal Compliance, Production Process, Digital Transformation, Promotional Strategies
Mixed · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Solution Design, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Innovation, Thought Leadership, Leadership, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Risk Management, Business Strategies, Technology Solutions, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months