• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    P

    Pohang University of Science and Technology(POSTECH)

    Ferrous Technology II

    Skills you'll gain: Materials science, Manufacturing Processes, Engineering, Mechanical Engineering, Chemistry, Production Process, Process Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    320 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    INSEAD

    Web3 and Blockchain Fundamentals

    Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, Business Transformation, Digital Transformation, E-Commerce, Systems Design, Scalability, Business Strategy, Governance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    110 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Management Skills for New Managers

    Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    103 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Siemens

    Introduction to Solid Edge

    Skills you'll gain: Design Software, Data Import/Export, Engineering Software, Technical Design, 3D Assets, User Interface (UI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    79 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Google Data Analysis with Python

    Skills you'll gain: Pandas (Python Package), NumPy, Data Manipulation, Data Wrangling, Package and Software Management, Data Analysis, Data Transformation, Unstructured Data, JSON, Object Oriented Programming (OOP), Data Science, Python Programming, Computer Programming, Programming Principles, Data Import/Export, Software Design, Data Validation, Mathematical Software, Computational Logic, Data Structures

    4.9
    Rating, 4.9 out of 5 stars
    ·
    62 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    R

    Red Hat

    Fundamentals of Ansible

    Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, Configuration Management, Software Architecture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    84 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    4G Network Fundamentals

    Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Capacity Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    131 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Introduction to Ethical Hacking Principles

    Skills you'll gain: Information Systems Security, Cyber Security Policies, Data Ethics, Cyber Governance, Application Security, Cyber Risk, Computer Security, Security Testing, General Data Protection Regulation (GDPR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tel Aviv University

    The Fall and Rise of Jerusalem

    Skills you'll gain: Ancient History, World History, International Relations, Governance, Research Methodologies, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    344 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Modeling and Control of Power Electronics

    Skills you'll gain: Power Electronics, Electronic Systems, Electrical Engineering, Control Systems, Electrical Power, Electronics, Electronics Engineering, Engineering Analysis, Simulations, Systems Analysis, Mathematical Modeling, Electrical Systems, Technical Design, Matlab, Systems Design, Verification And Validation, Simulation and Simulation Software, Design Strategies

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    158 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    A Practitioner's Approach to Power Distribution & Automation

    Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, Low Voltage, High Voltage, Electrical Equipment, Electrical Wiring, Electrical Safety, Three-Phase, HVAC, Basic Electrical Systems, Mechanical Design, Wiring Diagram, Schematic Diagrams, Construction, Civil Engineering, Safety Standards, Technical Standard

    4.6
    Rating, 4.6 out of 5 stars
    ·
    221 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    AI for Design and Optimization

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, AI Product Strategy, Technical Design, Machine Learning, Data-Driven Decision-Making, Deep Learning, Algorithms

    4.3
    Rating, 4.3 out of 5 stars
    ·
    59 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…929394…294

In summary, here are 10 of our most popular technical support courses

  • Ferrous Technology II: Pohang University of Science and Technology(POSTECH)
  • Web3 and Blockchain Fundamentals: INSEAD
  • Management Skills for New Managers: Starweaver
  • Introduction to Solid Edge: Siemens
  • Google Data Analysis with Python: Google
  • Fundamentals of Ansible: Red Hat
  • 4G Network Fundamentals: Institut Mines-Télécom
  • Introduction to Ethical Hacking Principles: SkillUp
  • The Fall and Rise of Jerusalem: Tel Aviv University
  • Modeling and Control of Power Electronics: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok