
Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.5 (53) · Intermediate · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Hardware Troubleshooting, Electrical Safety, Technical Support, Test Equipment, Safety and Security
★ 4.3 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Structural Engineering, Structural Analysis, Building Design, Building Information Modeling, Architectural Engineering, Architecture and Construction, Computer-Aided Design, Failure Analysis, Engineering Analysis, Engineering Calculations, 3D Modeling, Engineering Design Process, Engineering Software
★ 5 (25) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Security, Data Access, Customer Relationship Management (CRM) Software, Security Controls, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Personalized Service, Workflow Management, Process Development, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation
★ 4.6 (32) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
★ 4.8 (65) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)
★ 4.7 (18) · Intermediate · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Digital Transformation, Health Systems, Health Administration, Health Technology, Health Care, Health Care Procedure and Regulation, Emerging Technologies, Information Privacy, Data Management, Technology Strategies, Cybersecurity, Data Security, Security Strategy, Innovation, Data Integration
★ 4.9 (17) · Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Test Driven Development (TDD), Unit Testing, Test Script Development, Development Testing, Software Testing, Testability, Java, Test Case
★ 3.6 (17) · Intermediate · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Health Disparities, Social Determinants Of Health, Health Equity, Community Health, Public Health, Public Health and Disease Prevention, Health Systems, Health Policy, Community Development, Health Informatics, Community Outreach, Data Collection, Value-Based Care, Research, Program Evaluation, Driving engagement
★ 4.4 (10) · Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Public Cloud, Infrastructure Architecture, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Solutions, Cloud Hosting, Cloud Computing Architecture, Cloud Platforms, Cloud Services, Cloud Security, Cloud Deployment, Cloud Storage, Network Planning And Design, Load Balancing, Virtual Networking, Virtual Private Networks (VPN), Resource Management, Cost Management
★ 4.5 (35) · Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Health Informatics, Machine Learning Methods, Deep Learning, Machine Learning, Machine Learning Algorithms, Health Care, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Project Management, Medical Science and Research, Unsupervised Learning, Program Development
★ 3.1 (30) · Advanced · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 5 (8) · Beginner · Specialization · 3 - 6 Months