Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Colorado Boulder
Skills you'll gain: Object Oriented Design, User Story, New Product Development, Real-Time Operating Systems, Model Based Systems Engineering, Model Evaluation, Field-Programmable Gate Array (FPGA), Delegation Skills, Sampling (Statistics), Sustainable Business, Proposal Writing, Supplier Management, Accountability, Data Ethics, Sustainability Reporting, Supervised Learning, Database Design, Generative AI, Process Capability, Diversity Equity and Inclusion Initiatives
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Project Design, Project Coordination, Decision Making, Agile Methodology, Stakeholder Engagement, Waterfall Methodology, Project Management, Agile Project Management, Project Planning
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Marketing Budgets, Brand Marketing, Communication Planning, Marketing Planning, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing Management, Campaign Management, Marketing Strategy and Techniques, Media Planning, Brand Awareness, Promotional Strategies, Consumer Behaviour, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Data Pipelines, Business Intelligence, Data Mart, Database Management, Data Management, Process Optimization, Data Quality, Data Transformation, Performance Testing
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Safety Culture, Behavior Management, Accident Prevention, Occupational Safety and Health Administration (OSHA), Safety Training, Safety Assurance, Applied Behavior Analysis, Proactivity, Coaching, Constructive Feedback, Recognizing Others, Initiative and Leadership, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Prompt Engineering, Anthropic Claude, AI Orchestration, Application Programming Interface (API), Prompt Patterns, Restful API, Prompt Engineering Tools, LLM Application, JSON, Generative AI Agents, Tool Calling, Generative AI, Artificial Intelligence, Agentic systems, Automation, Scalability, Servers
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Cloud Security, Data Management, Patient Education and Support, Data Security, Clinical Data Management, Microsoft Azure, Health Technology, IT Security Architecture, AI Enablement, Image Analysis, Data Visualization Software, Personally Identifiable Information, Generative AI, Microsoft Teams, Machine Learning, Clinical Monitoring, General Data Protection Regulation (GDPR), Information Privacy, Health Informatics, AI Security
Beginner · Professional Certificate · 3 - 6 Months

LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Deployment, Cloud Technologies, Cloud Infrastructure, Cloud Computing Architecture, Public Cloud, Infrastructure As A Service (IaaS), Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Microsoft Azure, Platform As A Service (PaaS), Emerging Technologies, Containerization, Scalability
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Presentations, Microsoft Office, Animations, Spreadsheet Software, Multimedia, Data Visualization, Productivity Software, Developing Training Materials, Oral Expression, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Presentation, Responsible AI, Data Storytelling, Prompt Engineering, Data Analysis, AI Enablement, Oral Expression
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, HTML and CSS, Data Structures, Spring Boot, Eclipse (Software), Restful API, Java Programming, Object Oriented Programming (OOP), Model View Controller, Java, Front-End Web Development, Spring Framework, Object Oriented Design, Integrated Development Environments, Javascript, Software Design Patterns, Web Components, Development Environment, Web Applications, Cascading Style Sheets (CSS)
Intermediate · Specialization · 1 - 3 Months