Skills you'll gain: Merchandising, E-Commerce, Product Assortment, Project Implementation, Web Applications, Program Implementation, System Implementation, Solution Delivery, Digital Transformation, Product Lifecycle Management, Project Documentation, Scalability, Customer experience strategy (CX), Technical Documentation, Business Technologies, Constructive Feedback, Application Development, Business Priorities, Case Studies, B2B Sales

Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Drive Engagement, Writing, Business Strategy

Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Income Statement, Graphing, Financial Analysis, Case Studies, Business Metrics, Operating Cost, Business Analysis, Financial Statements, Mathematical Modeling, Arithmetic, Cost Accounting, Algebra, Sales

Skills you'll gain: Fundraising, Goal Setting, Campaign Management, Promotions and Campaigns, Project Design, Drive Engagement, Content Creation

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Contingency Planning, Benchmarking, Business Risk Management, Data Loss Prevention, Risk Analysis, Standard Operating Procedure, Incident Response, Threat Management, Compliance Management, Program Development, Continuous Improvement Process

Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Marketing, Communication Strategies, Digital Marketing, Target Audience, Consumer Behaviour

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Business Process, Content Creation, Target Audience, Artificial Intelligence, Writing

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Employee Assistance Programs, Business Software, Data Sharing, Software As A Service, Collaborative Software, Business Technologies

Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management