Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Maryland, College Park
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Target Audience, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, Customer Analysis, Product Planning, Agile Product Development, Market Analysis, Product Requirements, User Feedback, Product Testing, Continuous Improvement Process, Needs Assessment, Ideation
Beginner · Course · 1 - 3 Months
Universidad de los Andes
Skills you'll gain: Game Design, Animation and Game Design, Video Game Development, Scrum (Software Development), Unity Engine, Value Propositions, Animations, Functional Specification, Proposal Development, Sprint Retrospectives, Business Modeling, Agile Methodology, 3D Assets, Agile Software Development, Software Design Documents, Software Development Methodologies, Customer Analysis, Interaction Design, UI Components, Software Documentation
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Trustworthiness, Sales Process, Selling Techniques, Sales, Verbal Communication Skills, Sales Development, General Sales Practices, Rapport Building, Relationship Building, Communication, Consumer Behaviour, Customer Relationship Building, Non-Verbal Communication, Marketing Psychology, Decision Making, Purchasing, Customer Insights
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media, Business Marketing, Social Media Analytics, Marketing Effectiveness, Marketing, Performance Measurement, Performance Analysis, Performance Metric, Business Metrics, Customer Engagement, Business-To-Consumer, Driving engagement, Legal Risk, Key Performance Indicators (KPIs), Sales Enablement, Integrated Marketing Communications, A/B Testing
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Persona Development, Marketing Strategies, Digital Brand Strategy, Digital Media Strategy, Target Audience, Social Media Strategy, Social Media Marketing, Customer Analysis, Digital Marketing, Marketing Planning, Customer Acquisition Management, Customer experience improvement, Customer Engagement, Customer Retention, Social Media, Marketing, Target Market, Brand Management, E-Commerce, Experience Design
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Integration, Data Dictionary, Data Validation, Health Informatics, Data Maintenance, Data Cleansing, Data Modeling, Extract, Transform, Load, Data Synthesis, Analytical Skills, Health Systems, Fraud detection, Data Management, Metadata Management, Health Care, Clinical Data Management, Data Mapping, Healthcare Industry Knowledge
Intermediate · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Game Design, Game Theory, Persuasive Communication, Driving engagement, Case Studies, Culture, Augmented and Virtual Reality (AR/VR), Research, Simulations, Psychology, Emerging Technologies, Social Sciences, Augmented Reality, Virtual Reality
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Data Ethics, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft Office, Email Automation, Microsoft 365, Data Visualization Software, Dashboard Creation, Microsoft Word, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Storytelling, Data Literacy, Business Analytics, Presentations, Data-Driven Decision-Making, Data Analysis, Analytics, Technical Communication, Case Studies, Predictive Analytics, Correlation Analysis
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Management Training And Development, Target Market, Training Programs, Sales Pipelines, Sales Strategy, Sales Process, Sales Development, Sales, Target Audience, Employee Training, Employee Coaching, Talent Acquisition, Recruitment Strategies, Employee Onboarding, Recruitment, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Wrangling, Data Integration, Data Management
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: New Product Development, Design Thinking, Product Development, Storyboarding, Innovation, Conceptual Design, Product Design, Consumer Behaviour, Ideation, User Research, Market Opportunities, Prototyping, Product Improvement, Needs Assessment, Design Research, Human Centered Design, Customer Analysis, Solution Design, Functional Design, Market Trend
Mixed · Course · 1 - 3 Months