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There are 4 modules in this course
Welcome to Course 2 of the E-Marketing Specialization: Strategies for Converting and Retaining Customers Online. In this course, we will begin with an introduction to Search Engine Marketing. We will then explore elements of an effective marketing campaign, landing pages, and strategies for converting and retaining your customer base.
You are highly encouraged to use this course experience to begin building a digital marketing plan for your current or future business. The activities in this course are all designed to guide you through different sections of a digital marketing plan.
Our learning goals for this course are to:
- Explore how to leverage keywords and search engine marketing in your ad campaigns
- Develop a sample pay per click (PPC) ad campaign that aligns with your marketing goals
- Analyze a landing page and identify successful and unsuccessful elements
- Recognize how to apply calls-to-action to increase customer conversion
- Identify tactics of customer conversion and retention to add to your digital marketing plan
Welcome to Module 1: Introduction to Search Engine Marketing. In this module, we will cover the terminology and foundational concepts associated with Search Engine Marketing or SEM. We will review the tactics and strategies that will make your website more visible on the Internet, and how to use Search Engine Optimization and Keywords to attract new consumers and grow your customer base.
What's included
1 video3 readings1 assignment1 discussion prompt
Show info about module content
1 video•Total 7 minutes
Search Engine Marketing•7 minutes
3 readings•Total 55 minutes
Search Engine Marketing•10 minutes
Supplemental Resources•30 minutes
Keywords•15 minutes
1 assignment•Total 30 minutes
Module 1 Knowledge Check•30 minutes
1 discussion prompt•Total 30 minutes
Creating Keywords and Phrases•30 minutes
Pay-Per-Click (PPC) and Search Engine Optimization (SEO)
Module 2•3 hours to complete
Module details
Welcome to Module 2: Pay-Per-Click (PPC) and Search Engine Optimization (SEO). In this module, we will explore aspects of the PPC online marketing strategy. We will cover the main differences between paid and organic search engine optimization models, and how each model will affect the search results your potential customers will find. Finally, we will use this knowledge to weigh the pros and cons of each strategy and discuss how to decide which one is best for your business or website.
What's included
3 readings1 assignment1 discussion prompt
Show info about module content
3 readings•Total 90 minutes
Pay-Per-Click (PPC)•15 minutes
Supplemental Resources•60 minutes
Search Engine Metrics•15 minutes
1 assignment•Total 30 minutes
Module 2 Knowledge Check•30 minutes
1 discussion prompt•Total 45 minutes
PPC Ad Campaign Activity •45 minutes
Landing Pages
Module 3•3 hours to complete
Module details
Welcome to Module 3: Landing Pages. In this module, we will explore the elements of an effective landing page and which aspects to focus on for successful conversion. We will review what mistakes to avoid when building a landing page and common problems to consider. And finally, we will build on the concepts you have learned in the previous modules to draw connections between various search engine marketing models and how they influence landing pages in terms of advertisement rankings and quality scores.
What's included
1 video4 readings1 assignment1 discussion prompt
Show info about module content
1 video•Total 2 minutes
Microsites and Landing Pages•2 minutes
4 readings•Total 95 minutes
Introduction to Landing Pages•20 minutes
Supplemental Resources•30 minutes
Ad Rank, Ad Copy, and How to Optimize Your Ads•30 minutes
Developing Your SEM Strategy•15 minutes
1 assignment•Total 30 minutes
Module 3 Knowledge Check•30 minutes
1 discussion prompt•Total 30 minutes
Critique a Landing Page•30 minutes
Conversion and Retention
Module 4•3 hours to complete
Module details
Welcome to Module 4: Conversion and Retention. In this module, you will begin to think about conversion as a journey that the customer takes. You will also study how you can influence this journey with a creative digital strategy. You will then discuss tactics for achieving audience conversion before moving onto a lesson about the final step in the process: retention. You will learn why retention is so important in a sales strategy and the digital tactics that contribute to retaining customers. Finally, you will study microsites and how they can be instrumental in reaching the target niche audiences for your website or business.
What's included
1 video5 readings1 assignment1 discussion prompt
Show info about module content
1 video•Total 2 minutes
Building Customer Loyalty•2 minutes
5 readings•Total 110 minutes
Microsites and Calls to Action•20 minutes
Supplemental Resources•30 minutes
The Simplified Sales Process•20 minutes
Enhancement Features and Personalization•20 minutes
Retention Tactics•20 minutes
1 assignment•Total 30 minutes
Module 4 Knowledge Check•30 minutes
1 discussion prompt•Total 60 minutes
Landing Page Overview Activity•60 minutes
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.