Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months

IESE Business School
Skills you'll gain: Conflict Management, Strategic Decision-Making, Decision Making, Strategic Thinking, Organizational Effectiveness, Organizational Leadership, Leadership, Team Building, Relationship Building, Employee Engagement, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Influencing, Business Relationship Management, Professional Networking, Conflict Management, Strategic Leadership, Organizational Effectiveness, Risk Analysis, Leadership Studies, Emotional Intelligence, Ethical Standards And Conduct, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Persuasive Communication, Planning, Influencing, Decision Making, Business Ethics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Mediation, Conflict Management, Organizational Development, Discussion Facilitation, Negotiation, Business Ethics, Interpersonal Communications, Problem Solving, Leadership, Trustworthiness, Professional Development, Emotional Intelligence, Active Listening, Communication, Strategic Decision-Making, Decision Making, Governance Risk Management and Compliance, Change Management, Strategic Thinking, Critical Thinking
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Planning, Project Management, Requirements Management, Project Management Life Cycle, Project Coordination, Influencing, Conflict Management, Leadership
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Leadership, Intercultural Competence, People Development, Industrial and Organizational Psychology, Cultural Diversity, Innovation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Decision Making, Communication
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Continuous Improvement Process, Performance Measurement, Conflict Management, Process Analysis, Sampling (Statistics), Quality Control, Team Leadership, Statistics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Conflict Management, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Patient Education And Counseling, Patient-centered Care, Mental Health Therapies, Professionalism, Professional Development, Pediatrics, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Teamwork, Interpersonal Communications, Conscientiousness, Psychiatric And Mental Health Nursing, Behavioral Health
Beginner · Specialization · 1 - 3 Months