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Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.


Popular Conflict Management Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.6K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    I

    IESE Business School

    Parte 4: Construyendo Organizaciones Sólidas

    Skills you'll gain: Conflict Management, Strategic Decision-Making, Decision Making, Strategic Thinking, Organizational Effectiveness, Organizational Leadership, Leadership, Team Building, Relationship Building, Employee Engagement, Workplace inclusivity

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    C

    Creo Incubator

    Navigating Internal Politics

    Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Influencing, Business Relationship Management, Professional Networking, Conflict Management, Strategic Leadership, Organizational Effectiveness, Risk Analysis, Leadership Studies, Emotional Intelligence, Ethical Standards And Conduct, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Negociación exitosa: Estrategias y habilidades esenciales (en español)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Persuasive Communication, Planning, Influencing, Decision Making, Business Ethics

    4.8
    Rating, 4.8 out of 5 stars
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    2.7K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Coursera

    Leading with Impact: Psychology, Diversity, and Change

    Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    332 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    U

    University of Colorado Boulder

    Ombudsman: A Unique Role in Dispute Resolution

    Skills you'll gain: Mediation, Conflict Management, Organizational Development, Discussion Facilitation, Negotiation, Business Ethics, Interpersonal Communications, Problem Solving, Leadership, Trustworthiness, Professional Development, Emotional Intelligence, Active Listening, Communication, Strategic Decision-Making, Decision Making, Governance Risk Management and Compliance, Change Management, Strategic Thinking, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Iniciación y Planificación de Proyectos

    Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Planning, Project Management, Requirements Management, Project Management Life Cycle, Project Coordination, Influencing, Conflict Management, Leadership

    4.7
    Rating, 4.7 out of 5 stars
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    4.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Organisational behaviour: Know your people

    Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Team Building, Team Management, Leadership, Intercultural Competence, People Development, Industrial and Organizational Psychology, Cultural Diversity, Innovation, Conflict Management, Employee Engagement, Empathy & Emotional Intelligence, Decision Making, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
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    418 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma Black Belt

    Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Continuous Improvement Process, Performance Measurement, Conflict Management, Process Analysis, Sampling (Statistics), Quality Control, Team Leadership, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    828 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    608 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Mental Health Care Fundamentals

    Skills you'll gain: Conflict Management, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Patient Education And Counseling, Patient-centered Care, Mental Health Therapies, Professionalism, Professional Development, Pediatrics, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Teamwork, Interpersonal Communications, Conscientiousness, Psychiatric And Mental Health Nursing, Behavioral Health

    4.8
    Rating, 4.8 out of 5 stars
    ·
    987 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular conflict management courses

  • People & Soft Skills: Essential for Professional Success: IBM
  • Parte 4: Construyendo Organizaciones Sólidas: IESE Business School
  • Navigating Internal Politics: Creo Incubator
  • Negociación exitosa: Estrategias y habilidades esenciales (en español): University of Michigan
  • Leading with Impact: Psychology, Diversity, and Change: Coursera
  • Ombudsman: A Unique Role in Dispute Resolution: University of Colorado Boulder
  • Iniciación y Planificación de Proyectos: Tecnológico de Monterrey
  • Organisational behaviour: Know your people: Macquarie University
  • CVS Health Retail Customer Service: CVS Health
  • Six Sigma Black Belt: Kennesaw State University

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