Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI

Skills you'll gain: Dashboard, Microsoft Excel, Microsoft 365, Microsoft Office, Spreadsheet Software, Data Visualization, Trend Analysis, Data Analysis

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Data Management, Data Visualization, Data Warehousing, Data Wrangling, Extract, Transform, Load, Statistical Analysis, Data Visualization Software, Key Performance Indicators (KPIs)

Skills you'll gain: Peer Review, Employee Onboarding, Professional Networking, Organizational Effectiveness, Quick Learning, Organizational Structure, Professional Development, Relationship Building, Planning, Adaptability, Leadership and Management, Leadership, Self-Awareness, Communication Strategies

Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management

Skills you'll gain: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Stakeholder Communications, AI Enablement, Real Time Data

Skills you'll gain: Electrical Systems, Electrical Power, Electrical Substation, Electric Power Systems, Low Voltage, Three-Phase, High Voltage, Electrical Equipment, Electrical Safety, Control Systems, Construction, Automation Engineering