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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Systems Thinking, Stakeholder Management, Project Management Institute (PMI) Methodology, Team Building, Project Risk Management, Project Management, Risk Management, Leadership, Governance, Change Management, Problem Solving

    5
    Rating, 5 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Tableau Fundamentals

    Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Modeling, Data Storytelling, Data Manipulation, Data Import/Export, Business Intelligence, Data Transformation, Data Integration, Data Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    5S - Become a Certified 5S Specialist

    Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    O

    Oracle

    Oracle Cloud Infrastructure AI Foundations

    Skills you'll gain: Generative AI, Oracle Cloud, Large Language Modeling, AI Enablement, Artificial Intelligence, Supervised Learning, Prompt Engineering, Deep Learning, Machine Learning, Artificial Neural Networks, Unsupervised Learning, Computer Vision, Natural Language Processing, Recurrent Neural Networks (RNNs)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Freelance Editing: Launch & Build Your Video Editing Career

    Skills you'll gain: Video Editing, Client Services, Self-Motivation, Post-Production, Price Negotiation, Customer Relationship Building, Video Production, Entrepreneurship, Goal Setting, Business Systems, Professional Networking, Adaptability

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Cross-Functional Team Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    117 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Goodwill Industries International

    Supporting Clients

    Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Consumption, Marketing and Culture

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Sustainable Business, Marketing Analytics, Environmental Issue, Sociology, Information Privacy, Digital Communications, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    74 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Capstone: Create Value from Open Data

    Skills you'll gain: Peer Review, Analytical Skills, Complex Problem Solving, Data Analysis, Data Storytelling, Value Propositions, Data Integration, Exploratory Data Analysis, Data-Driven Decision-Making, Data Visualization, Presentations

    4.2
    Rating, 4.2 out of 5 stars
    ·
    55 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Elevate your Business Intelligence Career

    Skills you'll gain: Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Data Visualization, Dashboard, Generative AI, Data Ethics, Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Analysis, Presentations, Natural Language Processing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Salesforce Starter Kit

    Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Sales Operations, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security

    Advanced · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    International Business Capstone

    Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Target Market, Market Research, Global Marketing, Operating Cost, Consumer Behaviour, Cost Accounting, Management Accounting, Market Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Project Management Principles: Microsoft
  • Tableau Fundamentals: Corporate Finance Institute
  • 5S - Become a Certified 5S Specialist: Packt
  • Oracle Cloud Infrastructure AI Foundations: Oracle
  • Freelance Editing: Launch & Build Your Video Editing Career: Skillshare
  • Cross Functional Collaboration : Starweaver
  • Supporting Clients: Goodwill Industries International
  • Consumption, Marketing and Culture: University of London
  • Capstone: Create Value from Open Data: ESSEC Business School
  • Generative AI: Elevate your Business Intelligence Career: SkillUp

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