
Duke University
Skills you'll gain: Web Frameworks, Restful API, Application Programming Interface (API), API Testing, Application Deployment, Software Documentation, Package and Software Management, JSON, Application Development, Server Side, Python Programming, Data Validation
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), User Interface and User Experience (UI/UX) Design, Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, User Centered Design, Persona (User Experience), Ideation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation, Intranet
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Innovation, Marketing Automation, Social Media Campaigns, Prompt Engineering, Instagram, Customer Engagement, Advertising Campaigns, Data Analysis
Intermediate · Course · 1 - 4 Weeks
Xi'an Jiaotong University
Skills you'll gain: Microsoft SQL Servers, ASP.NET, SQL, C# (Programming Language), Object Oriented Programming (OOP), Relational Databases, .NET Framework, Operating Systems, Database Design, Database Management, System Testing, Computer Systems, Debugging, User Interface (UI) Design, Databases, Microsoft Visual Studio, File Management, Web Development, Programming Principles, Microsoft Windows
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Team Building, Empathy & Emotional Intelligence, Emotional Intelligence, Team Management, Personal Development, Team Leadership, Organizational Leadership, Teamwork, Collaboration, Conflict Management, Team Motivation, Professional Development, Productivity, Initiative and Leadership, Leadership, Motivational Skills, Self-Awareness, Overcoming Obstacles, Communication, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Google Cloud Platform, Kubernetes, CI/CD, DevOps, Application Deployment, Continuous Integration, Test Automation, Development Testing, Containerization, Cloud Deployment, Unit Testing, Software Testing, Release Management, Continuous Delivery, Development Environment, System Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks