Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Fractal Analytics
Skills you'll gain: Generative AI, Generative Model Architectures, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Market Opportunities, Customer experience improvement, Corporate Strategy, Data Ethics, Business Ethics, Business Metrics, Customer Engagement, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Marketing Materials, Workflow Management, Graphic Design, Design Strategies, Customer Engagement, Layout Design, Design, Digital Publishing, Marketing, Entrepreneurship, Design Elements And Principles, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Data Preprocessing, Exploratory Data Analysis, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Governance, Data Strategy, Data Management, Data Modeling, Data Quality, Data Literacy, Data Integration, Metadata Management, Data Transformation, Data-Driven Decision-Making, Taxonomy, Business Priorities, Data Pipelines, Sprint Retrospectives, Process Improvement, Sprint Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Convolutional Neural Networks, Image Analysis, Python Programming, Jupyter, Artificial Neural Networks, Deep Learning, Software Visualization, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: TikTok, Social Media Content, Content Performance Analysis, Content Creation, Video Editing, Social Media Marketing, Social Media Strategy, Storytelling, Drive Engagement, Content Strategy, Social Media Campaigns, Brand Awareness, Customer Engagement
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Business Ethics, Professionalism, Decision Making, Ethical Standards And Conduct, Personal Integrity, Trustworthiness, Communication Strategies, Communication, Problem Solving, Interpersonal Communications, Self-Awareness, Conflict Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Data Integration, Python Programming, Data Transformation
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Risk Mitigation, Prompt Engineering, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Email Marketing, Performance marketing, Content Marketing, Social Media, Web Analytics, Blogs, Marketing Analytics, Market Opportunities
Beginner · Course · 1 - 4 Weeks