Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Security Information and Event Management (SIEM), Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cybersecurity, Cyber Threat Intelligence, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Endpoint Security, Threat Detection, Virtual Networking, Encryption, Event Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), User Interface and User Experience (UI/UX) Design, Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, User Centered Design, Persona (User Experience), Ideation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Stored Procedure, Database Design, Git (Version Control System), Database Development, MySQL Workbench, MySQL, Databases, Database Application, Data Visualization Software, Version Control, SQL, Tableau Software, Data Modeling, Transaction Processing, Django (Web Framework), Project Management, Application Development
Intermediate · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Post-Production, Musical Composition, Music, Media Production, Peer Review, Music Performance, Editing, Coordination
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Apache Spark, Microsoft Azure, Data Integration, PySpark, Data Lakes, Jupyter, File Systems, Data Processing, Big Data, Cloud Storage, Cloud Computing Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development, Value Propositions
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, NumPy, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Microsoft Azure, Azure DevOps, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Data Pipelines, Data Preprocessing, CI/CD, Continuous Monitoring, Debugging, Identity and Access Management, Version Control, Data Storage, Scalability
Intermediate · Course · 1 - 3 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Software Development Methodologies, Software Engineering, Program Development, Diagram Design, Software Development
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Human Centered Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Workplace inclusivity, Brainstorming, Empathy, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Image Analysis, Computer Vision, Artificial Intelligence, Microsoft Azure, Data Capture, Model Deployment, Text Mining, Application Programming Interface (API), Classification Algorithms, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Adobe XD, Mockups, Storyboarding, Information Architecture, User Experience Design, Usability Testing, Graphic and Visual Design, Figma (Design Software), Design Elements And Principles, UI/UX Research, Design Reviews, Responsive Web Design, Presentations, User Story, User Interface and User Experience (UI/UX) Design, Prototyping, Ideation, Web Design, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months