Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Development, Case Studies, Community Development, Public Works, Sustainable Design, Environment and Resource Management, Building Codes, Cultural Diversity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Entrepreneurship, Business Modeling, Promotional Strategies, Business Leadership, Entrepreneurial Finance, Digital Content, Innovation, Content Creation, Market Opportunities, Marketing Budgets, Digital Transformation, Consumer Behaviour, Digital Media Strategy, Intellectual Property
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Application Development, Program Development, Development Environment, Microsoft Visual Studio, Software Design Patterns
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Scope Management, Work Breakdown Structure, Risk Management, Stakeholder Engagement, Business Analysis, Leadership
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, C++ (Programming Language), Software Documentation, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Maintainability, Computational Thinking, System Programming, Data Structures, Programming Principles, Computer Programming, Generative AI Agents, Integrated Development Environments, Technical Documentation, Generative AI, Application Development, Data Validation
Beginner · Professional Certificate · 3 - 6 Months

Emory University
Skills you'll gain: Music Theory, Music History, Music, World Music, Instrumental Music, Performing Arts, Music Performance
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: React.js, UI Components, Front-End Web Development, Web Content Accessibility Guidelines, User Interface (UI), JavaScript Frameworks, Interaction Design, Web Development Tools, Event-Driven Programming, Web Frameworks, Cascading Style Sheets (CSS), Application Programming Interface (API)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning
Intermediate · Course · 1 - 4 Weeks

Exploratorium
Skills you'll gain: Developing Training Materials, Electronics, Creativity, Design Thinking, Education Software and Technology, Basic Electrical Systems, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction
Beginner · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Text Mining, Network Analysis, Data Visualization Software, Machine Learning Methods, Unstructured Data, Predictive Modeling, Web Scraping, Social Network Analysis, Financial Statements, Financial Market, Financial Analysis, Investments, Financial Modeling, Asset Management, Python Programming, Data Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks