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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Sustainable Neighborhoods

    Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Development, Case Studies, Community Development, Public Works, Sustainable Design, Environment and Resource Management, Building Codes, Cultural Diversity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    89 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sciences Po

    Be entrepreneurial in Cultural Industries in the digital age

    Skills you'll gain: Entrepreneurship, Business Modeling, Promotional Strategies, Business Leadership, Entrepreneurial Finance, Digital Content, Innovation, Content Creation, Market Opportunities, Marketing Budgets, Digital Transformation, Consumer Behaviour, Digital Media Strategy, Intellectual Property

    4.1
    Rating, 4.1 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    .Net Full Stack Foundation

    Skills you'll gain: Application Development, Program Development, Development Environment, Microsoft Visual Studio, Software Design Patterns

    4.1
    Rating, 4.1 out of 5 stars
    ·
    286 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for CAPM Certification

    Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Scope Management, Work Breakdown Structure, Risk Management, Stakeholder Engagement, Business Analysis, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    125 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Introduction to C++ Programming

    Skills you'll gain: Debugging, C++ (Programming Language), Software Documentation, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Maintainability, Computational Thinking, System Programming, Data Structures, Programming Principles, Computer Programming, Generative AI Agents, Integrated Development Environments, Technical Documentation, Generative AI, Application Development, Data Validation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Emory University

    So You Think You Know Tango?

    Skills you'll gain: Music Theory, Music History, Music, World Music, Instrumental Music, Performing Arts, Music Performance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    111 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Economía y Finanzas de Empresas

    Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    333 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Learn React

    Skills you'll gain: React.js, UI Components, Front-End Web Development, Web Content Accessibility Guidelines, User Interface (UI), JavaScript Frameworks, Interaction Design, Web Development Tools, Event-Driven Programming, Web Frameworks, Cascading Style Sheets (CSS), Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    219 reviews

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Product and Service Development: Empathy Mapping with Miro

    Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Project Management

    Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Exploratorium

    Tinkering Fundamentals: Circuits

    Skills you'll gain: Developing Training Materials, Electronics, Creativity, Design Thinking, Education Software and Technology, Basic Electrical Systems, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction

    4.7
    Rating, 4.7 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Python and Machine-Learning for Asset Management with Alternative Data Sets

    Skills you'll gain: Text Mining, Network Analysis, Data Visualization Software, Machine Learning Methods, Unstructured Data, Predictive Modeling, Web Scraping, Social Network Analysis, Financial Statements, Financial Market, Financial Analysis, Investments, Financial Modeling, Asset Management, Python Programming, Data Analysis, Consumer Behaviour

    4.4
    Rating, 4.4 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Sustainable Neighborhoods: Johns Hopkins University
  • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
  • .Net Full Stack Foundation: Board Infinity
  • Practice Exam for CAPM Certification: SkillUp
  • Microsoft Introduction to C++ Programming: Microsoft
  • So You Think You Know Tango?: Emory University
  • Economía y Finanzas de Empresas: Universidad de Palermo
  • Learn React: Scrimba
  • Product and Service Development: Empathy Mapping with Miro: Coursera
  • Foundations of Project Management: Packt

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