• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Gestion De Las Relaciones Con El Cliente Crm
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "gestión de las relaciones con el cliente (crm)"

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Criatividade e Inovação Organizacional

      Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Business Process Management, Design Thinking, Business Strategies, Customer experience strategy (CX), Product Development, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Blockchain Aplicado a los Negocios

      Skills you'll gain: Blockchain, Internet Of Things, Business Technologies, Emerging Technologies, Business Operations, Cryptography, Supply Chain Management, HR Tech, Business Process, Cybersecurity, Security Controls, Contract Management, Automation, Data Storage, Strategic Decision-Making

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Negotiation Skills and Effective Communication

      Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking, Analytical Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Introducción a la Robótica e Industria 4.0

      Skills you'll gain: Data Ethics, Robotic Process Automation, Automation, Internet Of Things, Emerging Technologies, Business Technologies, Artificial Intelligence, Big Data, Data Analysis Software, Cybersecurity, Augmented and Virtual Reality (AR/VR), Artificial Intelligence and Machine Learning (AI/ML), Data Collection, Real Time Data, Programming Principles, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development 4: 3D Platformer

      Skills you'll gain: Unity Engine, Game Design, Video Game Development, C# (Programming Language), Animation and Game Design, Software Design, Microsoft Visual Studio, Computer Programming, Social Studies, Ideation, Business, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Preparando o Marketing Digital

      Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Como influenciar pessoas

      Skills you'll gain: Influencing, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Trustworthiness, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure

      4.9
      Rating, 4.9 out of 5 stars
      ·
      135 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development 3: 3D Shooter

      Skills you'll gain: Game Design, Unity Engine, Prototyping, Video Game Development, 3D Modeling, Augmented and Virtual Reality (AR/VR), Software Design, Computer Graphics, Multimedia, Animations, Music

      4.8
      Rating, 4.8 out of 5 stars
      ·
      64 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Entreprise et changement climatique

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Business Transformation, Environmental Management Systems, Business Strategy, Education and Training, Environmental Policy, Stakeholder Engagement, Economics, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of California, Santa Cruz

      GetVirtual: How to Launch Your Online Business

      Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Supercharge with Salesforce Einstein (GPT)

      Skills you'll gain: Salesforce, Customer Relationship Management, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Technologies, Business Ethics, Automation, Analytics, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Comportamento e Marketing Digital

      Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

      Beginner · Course · 1 - 4 Weeks

    1…196197198…312

    In summary, here are 10 of our most popular gestión de las relaciones con el cliente (crm) courses

    • Criatividade e Inovação Organizacional: Fundação Instituto de Administração
    • Blockchain Aplicado a los Negocios: Universidades Anáhuac
    • Negotiation Skills and Effective Communication : Tecnológico de Monterrey
    • Introducción a la Robótica e Industria 4.0: Universidades Anáhuac
    • Game Design and Development 4: 3D Platformer: Michigan State University
    • Preparando o Marketing Digital: Fundação Instituto de Administração
    • Como influenciar pessoas: University of Michigan
    • Game Design and Development 3: 3D Shooter: Michigan State University
    • Entreprise et changement climatique: ESSEC Business School
    • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok