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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Welding Processes in Heavy Manufacturing & Quality Controls

    Skills you'll gain: Manufacturing Processes, Automation, Internet Of Things, Manufacturing Standards, Quality Assurance, Manufacturing Operations, Construction Inspection, Process Control, Product Testing, Materials science, Big Data

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Data Connection and Functionalities in Power BI

    Skills you'll gain: Relational Databases, Database Design, Transact-SQL, Data Visualization, Microsoft SQL Servers, Power BI, Databases, Database Management, Data Visualization Software, SQL, Data Preprocessing, Data Analysis Expressions (DAX), Data Management, Data Integrity, Data Modeling, Data Access, Data Manipulation, Data Transformation, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Agile and Project Management Mastery for Scrum Leaders

    Skills you'll gain: User Story, Project Management, Risk Management, Kanban Principles, Project Planning, Agile Project Management, Agile Software Development, Cost Management, Project Management Office (PMO), Backlogs, Scaled Agile Framework, Agile Methodology, Scope Management, Team Leadership, Project Estimation, Earned Value Management, Requirements Management, Sprint Planning, Organizational Structure, Sprint Retrospectives

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Specialization · 1 - 3 Months

  • G

    Google Cloud

    Explore and Create Reports with Data Studio

    Skills you'll gain: Exploratory Data Analysis, Data Visualization Software, Dashboard, Interactive Data Visualization, Data Analysis, Google Analytics, Data Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    21 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Testing and Debugging in .NET Core Applications

    Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Supercharge with Salesforce Einstein (GPT)

    Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Proposals and Presentations

    Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Income Features in ProfitBooks

    Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    D

    DeepLearning.AI

    Practical Multi AI Agents and Advanced Use Cases with crewAI

    Skills you'll gain: CrewAI, AI Workflows, Agentic Workflows, AI Orchestration, LLM Application, Large Language Modeling, Generative AI Agents, Tool Calling, Agentic systems, Model Deployment, Automation, Application Deployment, Model Evaluation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Beginner · Project · Less Than 2 Hours

  • M

    MathWorks

    Powering the Future with Electrification

    Skills you'll gain: Electrical Systems, Model Based Systems Engineering, Electric Power Systems, Climate Change Mitigation, Energy and Utilities, Environmental Issue

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Packaging Design for the Circular Economy

    Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Sustainable Development, Waste Minimization, Environmental Laws, Product Development, Corporate Sustainability, Computer-Aided Design, Augmented and Virtual Reality (AR/VR), Logistics, Materials science, Innovation, Consumer Behaviour

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Next.js

    Skills you'll gain: JavaScript Frameworks, React.js, Application Development, Application Deployment, Web Applications, Front-End Web Development, Web Development Tools, Cascading Style Sheets (CSS), Web Development, Routing Protocols, Responsive Web Design, Server Side

    4.5
    Rating, 4.5 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Welding Processes in Heavy Manufacturing & Quality Controls: L&T EduTech
  • Data Connection and Functionalities in Power BI: Edureka
  • Agile and Project Management Mastery for Scrum Leaders: Simplilearn
  • Explore and Create Reports with Data Studio: Google Cloud
  • Testing and Debugging in .NET Core Applications: EDUCBA
  • Supercharge with Salesforce Einstein (GPT): Coursera
  • GenAI for Sales Proposals and Presentations: Coursera
  • Income Features in ProfitBooks: Coursera
  • Practical Multi AI Agents and Advanced Use Cases with crewAI: DeepLearning.AI
  • Powering the Future with Electrification: MathWorks

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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