Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Manufacturing Processes, Automation, Internet Of Things, Manufacturing Standards, Quality Assurance, Manufacturing Operations, Construction Inspection, Process Control, Product Testing, Materials science, Big Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Database Design, Transact-SQL, Data Visualization, Microsoft SQL Servers, Power BI, Databases, Database Management, Data Visualization Software, SQL, Data Preprocessing, Data Analysis Expressions (DAX), Data Management, Data Integrity, Data Modeling, Data Access, Data Manipulation, Data Transformation, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Project Management, Risk Management, Kanban Principles, Project Planning, Agile Project Management, Agile Software Development, Cost Management, Project Management Office (PMO), Backlogs, Scaled Agile Framework, Agile Methodology, Scope Management, Team Leadership, Project Estimation, Earned Value Management, Requirements Management, Sprint Planning, Organizational Structure, Sprint Retrospectives
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Exploratory Data Analysis, Data Visualization Software, Dashboard, Interactive Data Visualization, Data Analysis, Google Analytics, Data Integration
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, API Testing, Test Case, Test Automation, Acceptance Testing, Regression Testing, Testability, Integration Testing, .NET Framework, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, Agentic Workflows, AI Orchestration, LLM Application, Large Language Modeling, Generative AI Agents, Tool Calling, Agentic systems, Model Deployment, Automation, Application Deployment, Model Evaluation
Beginner · Project · Less Than 2 Hours

MathWorks
Skills you'll gain: Electrical Systems, Model Based Systems Engineering, Electric Power Systems, Climate Change Mitigation, Energy and Utilities, Environmental Issue
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Sustainable Development, Waste Minimization, Environmental Laws, Product Development, Corporate Sustainability, Computer-Aided Design, Augmented and Virtual Reality (AR/VR), Logistics, Materials science, Innovation, Consumer Behaviour
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: JavaScript Frameworks, React.js, Application Development, Application Deployment, Web Applications, Front-End Web Development, Web Development Tools, Cascading Style Sheets (CSS), Web Development, Routing Protocols, Responsive Web Design, Server Side
Beginner · Course · 1 - 4 Weeks