Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Intercultural Competence, Interpersonal Communications, Target Audience, Business Writing, Strategic Communication, Ethical Standards And Conduct, Communication, Strategic Thinking

Skills you'll gain: Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, System Support, Computer Hardware, Mobile Security, Microsoft Windows, Networking Hardware, Unix Commands, Technical Support, Mac OS, Linux, System Configuration, Virtual Machines, Network Administration, Cloud Hosting, Network Security, Help Desk Support

Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Influencing, Social Skills, Empathy, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Web Design and Development, Scrum (Software Development), Information Technology, Agile Project Management, Computer Hardware, Software Development Methodologies, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication

Skills you'll gain: User Story, Program Management, Stakeholder Management, Resource Allocation, Stakeholder Engagement, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Project Management Life Cycle, Backlogs, Change Management, Project Management Office (PMO), Sprint Retrospectives, Agile Project Management, Organizational Strategy, Risk Management, Project Management, Generative AI Agents, Leadership

Skills you'll gain: Social Media Management, Social Media Content, Social Media Marketing, Social Media, Google Ads, Email Marketing, Digital Advertising, Web Analytics and SEO, Online Advertising, Digital Marketing, Social Media Strategy, Social Media Campaigns, Digital Media Strategy, Pay Per Click Advertising, Customer Retention, Paid media, Search Engine Optimization, Content Performance Analysis, Instagram, Generative AI

Skills you'll gain: Peripheral Devices, Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Network Troubleshooting, Business Continuity, Disaster Recovery, Security Controls, Configuration Management, Governance, Cloud Security, Cloud Technologies, Cybersecurity, Programming Principles, Application Security, Information Technology, Cryptography

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics

Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Concision, Sales Presentations, Sales Strategy, Non-Verbal Communication, Writing, Persuasive Communication, Customer Relationship Management (CRM) Software, Storytelling, Empathy, Sales, Technical Writing, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing, People Management

Skills you'll gain: Storytelling, Data Storytelling, Persuasive Communication, Stakeholder Engagement, Strategic Communication, Growth Mindedness, Conflict Management, Emotional Intelligence, Stakeholder Management, Verbal Communication Skills, Cultural Diversity, Target Audience, Information Management, Public Speaking, Relationship Management, Constructive Feedback, Project Management, Influencing, Communication, Virtual Teams