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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • G

    Google

    Operating Systems and You: Becoming a Power User

    Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation

    ★ 4.7 (29K) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Pearson

    Building Linux Servers: DHCP, DNS, and Directory Services

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtual Networking, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Network Performance Management, Virtualization and Virtual Machines, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling

    Intermediate · Specialization · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

    ★ 5 (9) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • T

    Total Seminars

    CompTIA Tech+

    Skills you'll gain: Computer Hardware, Programming Principles, Data Storage, Data Storage Technologies, Security Awareness, System Configuration, Data Management, Computer Security Awareness Training, Information Technology, Operating Systems, Networking Hardware, Computer Systems, General Networking, Computer Literacy, Hardware Troubleshooting, Local Area Networks, Information Technology Operations, Computer Science, Business Support Systems, Business Operations

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • B

    Board Infinity

    Writing Effective Technical Documentation

    Skills you'll gain: Layout Design, Target Audience, Graphic and Visual Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Content Management Systems, Application Programming Interface (API), Portfolio Management, Language Interpretation, Translation, and Studies

    ★ 4.1 (15) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Confluence Support, Reporting & Analytics

    Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Provide Confluence Help

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Support & Reporting

    Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Deliver Confluence Training

    Skills you'll gain: Developing Training Materials, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, Training and Development, Driving engagement, Meeting Facilitation, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Technical Support, Document Management, Document Control, Continuous Improvement Process, Software Development Life Cycle

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • D

    Dell

    Dell Technologies Technical Support for Hardware

    Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage

    ★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • D

    Dell

    Dell Technologies Networking & Security Technical Support

    Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

    ★ 4.7 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development

    ★ 4.7 (372) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1234…414

In summary, here are 10 of our most popular technical support courses

  • Operating Systems and You: Becoming a Power User: Google
  • Building Linux Servers: DHCP, DNS, and Directory Services: Pearson
  • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera
  • CompTIA Tech+: Total Seminars
  • Writing Effective Technical Documentation: Board Infinity
  • Confluence Support, Reporting & Analytics: Coursera
  • Provide Confluence Help: Coursera
  • Support & Reporting: Coursera
  • Deliver Confluence Training: Coursera
  • Dell Technologies Technical Support for Hardware: Dell

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