Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

National Taiwan University
Skills you'll gain: Child Welfare, Social Work, Community and Social Work, Advocacy, Case Studies, Working With Children, Social Sciences, Empowerment, Social Justice, Public Policies, Human Development, Culture
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Mobile Development, GitHub, User Interface and User Experience (UI/UX) Design, Version Control, Wireframing, UI Components, User Flows, Data Store, JSON, Development Environment, SQL
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, Database Management Systems, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Descriptive Statistics
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Git (Version Control System), Scripting, Version Control, Email Automation, Software Testing, Cloud API, Automation, Restful API, Application Programming Interface (API), Scalability, Python Programming, Performance Tuning, Productivity, File Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Economics, Behavioral Economics, Supply And Demand, Policy Analysis, Market Dynamics, Business Economics, Public Policies, Socioeconomics, Consumer Behaviour, Political Sciences, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Quality Assurance and Control, Product Quality (QA/QC), Product Management, Release Management, Sales Strategy, New Product Development, Performance Analysis, Responsible AI, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), User Feedback, Risk Management, Data-Driven Decision-Making, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Analytics, Business Analysis, Data Analysis, Value Propositions, Consultative Approaches, Business Transformation
Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Apache Maven, Spring Framework, Microservices, Java Platform Enterprise Edition (J2EE), Spring Boot, Java, Java Programming, Back-End Web Development, Software Architecture, Load Balancing, Application Servers, Restful API, Web Applications, Scalability
Advanced · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Empathy, Decision Making, Collaboration
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Process Analysis, Analysis, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Digital Forensics, Mobile Security, Anomaly Detection, AI Security, Criminal Investigation and Forensics, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Investigation, Cyber Attacks, File Systems, Intrusion Detection and Prevention, Fraud detection, Mobile Development, Cybersecurity, Applied Machine Learning, Malware Protection, Cyber Security Policies, Apple iOS, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months