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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
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    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

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    LearnKartS

    Achieving Excellence in GCP Architecting

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Network Assurance, Security, and Automation

    Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, System Monitoring, Network Protocols, Security Controls, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Network Switches, Real Time Data, Authentications, Scripting, JSON, Automation, Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Master Java Unit Testing with Spring Boot and Mockito

    Skills you'll gain: Unit Testing, JUnit, Integration Testing, Restful API, Test Driven Development (TDD), Software Testing, Java Programming, Hibernate (Java), Verification And Validation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Learn Data Integration and Visualization with Elasticsearch

    Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Extract, Transform, Load, Histogram, Data Transformation, Apache Kafka, JSON, Amazon S3, MySQL, SQL

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Università di Napoli Federico II

    Introduzione alla Data Visualization con Tableau

    Skills you'll gain: Tableau Software, Data Visualization Software, Interactive Data Visualization, Business Intelligence, Data Presentation, Data Integration, Data Access, Data Analysis, Data Manipulation, Time Series Analysis and Forecasting

    4.6
    Rating, 4.6 out of 5 stars
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    11 reviews

    Beginner · Course · 1 - 3 Months

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    Packt

    Process Improvement and Problem Solving

    Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management

    4.7
    Rating, 4.7 out of 5 stars
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    23 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Mastering HCM: Oracle Fusion & Dayforce Essentials

    Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Data Flow Diagrams (DFDs), Workforce Planning, Oracle Cloud Applications, Workforce Management, Benefits Administration, Enterprise Resource Planning, Workflow Management, Data Integration, Business Strategy, Analytics

    Intermediate · Course · 1 - 4 Weeks

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    Universitat Politècnica de València

    Introduction to SQL and relational databases

    Skills you'll gain: SQL, Data Integrity, Database Management, Relational Databases, Database Systems, Databases, Query Languages, Database Design, Web Applications, Application Security, Server Side, Data Manipulation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Advanced Selenium WebDriver Techniques and Framework Design

    Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Object Oriented Programming (OOP), Behavior-Driven Development, Jenkins, Test Tools, Test Automation, Java Programming, CI/CD, Application Frameworks, Test Script Development, Software Design Patterns

    Intermediate · Course · 1 - 3 Months

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    Edureka

    Data Wrangling with MongoDB

    Skills you'll gain: MongoDB, NoSQL, Database Management, Data Wrangling, Performance Tuning, Database Design, Databases, Data Modeling, Data Store, Query Languages, Scalability, Real Time Data, Disaster Recovery, Data Security

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Build A Data Warehouse in Azure

    Skills you'll gain: Azure Synapse Analytics, Data Warehousing, Power BI, Data Integration, Data Architecture, Data Visualization Software, Microsoft Azure, Apache Spark, Database Management, Data Pipelines, Performance Tuning, Data Processing, Data Security, Scalability

    4.9
    Rating, 4.9 out of 5 stars
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    55 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • Achieving Excellence in GCP Architecting: LearnKartS
  • Network Assurance, Security, and Automation: Packt
  • Master Java Unit Testing with Spring Boot and Mockito: Packt
  • Learn Data Integration and Visualization with Elasticsearch: Packt
  • Introduzione alla Data Visualization con Tableau: Università di Napoli Federico II
  • Process Improvement and Problem Solving: Packt
  • Mastering HCM: Oracle Fusion & Dayforce Essentials: Coursera
  • Introduction to SQL and relational databases: Universitat Politècnica de València
  • Advanced Selenium WebDriver Techniques and Framework Design: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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