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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Simplilearn

    Data Modelling in Power BI

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Data Visualization, Data Modeling, Interactive Data Visualization, Report Writing, Data Visualization Software, Data Storytelling, Data Transformation, Data Manipulation, Data Cleansing, Data Sharing, Key Performance Indicators (KPIs), Relationship Building

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Agile Masterclass: Agile for Project Management

    Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 3 Months

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    Packt

    Linux Bash Shell Scripting with Real-Life Examples

    Skills you'll gain: Bash (Scripting Language), Linux Commands, Shell Script, Unix Shell, Linux Administration, Scripting, Network Troubleshooting, Command-Line Interface, Systems Administration, Virtual Machines, Virtualization, Software Installation, System Monitoring, File Management, User Accounts

    5
    Rating, 5 out of 5 stars
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    8 reviews

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Alteryx Mastery: Data Analytics & Workflow Automation

    Skills you'll gain: Data Import/Export, Alteryx, No-Code Development, Data Visualization, Business Analytics, Data Governance, Workflow Management, Operational Efficiency, Business Reporting, Data Cleansing, Data Manipulation, Data Transformation, Data Analysis, Data Integration, Automation

    Beginner · Course · 1 - 4 Weeks

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    Whizlabs

    AWS: Security, Governance, and Compliance

    Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Key Management, Security Controls, Amazon S3, Continuous Monitoring, Firewall, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Deep Learning - Computer Vision for Beginners Using PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Computer Vision, NumPy, Matplotlib, Convolutional Neural Networks, Deep Learning, Pandas (Python Package), Image Analysis, Python Programming, Artificial Neural Networks, Data Manipulation

    Intermediate · Course · 1 - 3 Months

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    Packt

    Fundamentals of AI, Machine Learning, and Python Programming

    Skills you'll gain: NumPy, Applied Machine Learning, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Artificial Intelligence, Development Environment, Pandas (Python Package), Deep Learning, Python Programming, Artificial Neural Networks, Data Manipulation, Tensorflow, Regression Analysis, Exploratory Data Analysis, Computer Programming

    Beginner · Course · 3 - 6 Months

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    Coursera

    Data Storytelling: Create Insights with Power BI & Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

    Intermediate · Course · 1 - 4 Weeks

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    Dassault Systèmes

    Virtual Factory for Education

    Skills you'll gain: Robotics, Automation Engineering, Technical Design

    Beginner · Course · 1 - 4 Weeks

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    DeepLearning.AI

    Retrieval Optimization: Tokenization to Vector Quantization

    Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning

    Beginner · Project · Less Than 2 Hours

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    IE Business School

    The "What" of the Marketing Strategy

    Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications

    4.8
    Rating, 4.8 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 4 Weeks

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    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Data Modelling in Power BI: Simplilearn
  • Agile Masterclass: Agile for Project Management: Packt
  • Linux Bash Shell Scripting with Real-Life Examples: Packt
  • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera
  • AWS: Security, Governance, and Compliance: Whizlabs
  • Deep Learning - Computer Vision for Beginners Using PyTorch: Packt
  • Fundamentals of AI, Machine Learning, and Python Programming: Packt
  • Data Storytelling: Create Insights with Power BI & Tableau: Coursera
  • Virtual Factory for Education: Dassault Systèmes
  • Retrieval Optimization: Tokenization to Vector Quantization: DeepLearning.AI

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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