Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Simplilearn
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Data Visualization, Data Modeling, Interactive Data Visualization, Report Writing, Data Visualization Software, Data Storytelling, Data Transformation, Data Manipulation, Data Cleansing, Data Sharing, Key Performance Indicators (KPIs), Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Linux Commands, Shell Script, Unix Shell, Linux Administration, Scripting, Network Troubleshooting, Command-Line Interface, Systems Administration, Virtual Machines, Virtualization, Software Installation, System Monitoring, File Management, User Accounts
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Data Import/Export, Alteryx, No-Code Development, Data Visualization, Business Analytics, Data Governance, Workflow Management, Operational Efficiency, Business Reporting, Data Cleansing, Data Manipulation, Data Transformation, Data Analysis, Data Integration, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Key Management, Security Controls, Amazon S3, Continuous Monitoring, Firewall, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PyTorch (Machine Learning Library), Computer Vision, NumPy, Matplotlib, Convolutional Neural Networks, Deep Learning, Pandas (Python Package), Image Analysis, Python Programming, Artificial Neural Networks, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: NumPy, Applied Machine Learning, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Artificial Intelligence, Development Environment, Pandas (Python Package), Deep Learning, Python Programming, Artificial Neural Networks, Data Manipulation, Tensorflow, Regression Analysis, Exploratory Data Analysis, Computer Programming
Beginner · Course · 3 - 6 Months
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Robotics, Automation Engineering, Technical Design
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning
Beginner · Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
Beginner · Course · 1 - 4 Weeks