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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • P

      Packt

      The Complete LangChain & LLMs Guide

      Skills you'll gain: Prompt Engineering, Large Language Modeling, OpenAI, Development Environment, Generative AI, Artificial Intelligence, Natural Language Processing, Python Programming, Document Management, Application Development, Image Analysis, Front-End Web Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Visualization in R with ggplot2

      Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Heat Maps, R Programming, Graphical Tools, Data Wrangling, Tidyverse (R Package), Graphics Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      129 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM COBOL Software Development Process

      Skills you'll gain: Software Development Life Cycle, z/OS, COBOL (Programming Language), Unit Testing, Systems Analysis, Systems Development, Pseudocode, Software Development Methodologies, Agile Methodology, Software Development, Software Design, Systems Architecture, Mainframe Computing, Programming Principles, Scrum (Software Development), Test Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Introduction to Python

      Skills you'll gain: Integrated Development Environments, Development Environment, Python Programming, Programming Principles, Scripting, Software Engineering, Computer Programming, Computer Engineering, Object Oriented Programming (OOP)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering: Implementation and Testing

      Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      114 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Sports: The Approach of a Club

      Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Personalized Service, Digital Transformation, Augmented and Virtual Reality (AR/VR), Technology Strategies, Innovation, Internet Of Things, Machine Learning, Big Data, Ethical Standards And Conduct, Deep Learning, Analytical Skills, Predictive Analytics, Health Technology, Data Analysis, Natural Language Processing, User Experience, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Managing Processes to Improve Outcomes

      Skills you'll gain: Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Interoperability, Primary Care, Health Informatics, Care Coordination, Patient Coordination, Chronic Diseases, Health Care, Public Health, Electronic Medical Record, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Improving Patient Experience Through Analytics

      Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Operational Analysis, Patient Evaluation, Business Analytics, Predictive Analytics, Analytics, Data-Driven Decision-Making, Personalized Service, Business Solutions, Healthcare Industry Knowledge, Stakeholder Management, Systems Integration, Innovation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      CUDA at Scale for the Enterprise

      Skills you'll gain: Image Analysis, Event-Driven Programming, Scalability, C and C++, Distributed Computing, Computer Graphics, Computer Vision, System Programming, Data Processing, Software Development, Performance Tuning, Hardware Architecture, Data Structures, Algorithms

      3.2
      Rating, 3.2 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Analyzing and Visualizing Data the Google Way

      Skills you'll gain: Google Sheets, Data Visualization Software, Spreadsheet Software, Big Data, Data Storytelling, Data Analysis, Data Presentation, Statistical Reporting, Google Cloud Platform, Data Integration, Data Manipulation

      4
      Rating, 4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Fundamentals of Effective Team Management

      Skills you'll gain: Team Management, Team Leadership, Team Building, People Management, Conflict Management, Leadership, Collaboration, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Employee Performance Management, Time Management, Active Listening, Performance Appraisal, Constructive Feedback, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • The Complete LangChain & LLMs Guide: Packt
    • Data Visualization in R with ggplot2: Johns Hopkins University
    • IBM COBOL Software Development Process: IBM
    • Introduction to Python: Arizona State University
    • Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
    • Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
    • AI in Sports: The Approach of a Club: Real Madrid Graduate School Universidad Europea
    • Value-Based Care: Managing Processes to Improve Outcomes: University of Houston
    • Engaging in Improving Patient Experience Through Analytics: Northeastern University
    • CUDA at Scale for the Enterprise: Johns Hopkins University

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