• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • C

    Coursera

    Transforming Data in R

    Skills you'll gain: Data Manipulation, Data Transformation, Pivot Tables And Charts, Data Wrangling, Data Cleansing, Data Integration, Tidyverse (R Package), R Programming, Data Quality, R (Software), Data Processing, Data Preprocessing

    4.5 stars, 26 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.5 (26) · Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Agile Project Management, Project Estimation, Agile Methodology, Estimation, Process Optimization, Backlogs, Agile Product Development, User Story, Process Improvement, Resource Utilization

    4 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4 (7) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Fundamentals of Visualization & Design with Tableau

    Skills you'll gain: Data Visualization, Data Visualization Software, Tableau Software, Color Theory, Data Integration, Data Literacy, Data Presentation, Data Import/Export, Design Elements And Principles, Business Analytics, Data Science, Marketing Analytics

    4.8 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The University of Edinburgh

    The Discovery of the Higgs Boson

    Skills you'll gain: Physics, Mechanics, Experimentation, Scientific Methods, Science and Research, Physical Science, Mathematical Modeling, electromagnetics, General Science and Research, Applied Mathematics

    4.8 stars, 26 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (26) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • F

    Fundação Instituto de Administração

    Entrepreneurship

    Skills you'll gain: Ideation, Entrepreneurship, Sales Presentations, Value Propositions, Presentations, Entrepreneurial Finance, Oral Expression, Innovation, New Product Development, Brainstorming, Product Development, Business Planning, New Business Development, Business Modeling, Financial Analysis, Technology Strategies, Customer Analysis, Communication, Business Communication

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Business Model & Product Pitch

    Skills you'll gain: Entrepreneurship, Growth Strategies, Entrepreneurial Finance, Business Planning, Product Planning, Cost Management, Product Development, New Product Development, Business Development, Value Propositions, Investments, Presentations, Customer Acquisition Management, Fundraising, Revenue Forecasting

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Boost Engagement: Optimize AI Content Performance

    Skills you'll gain: Content Performance Analysis, Content Scheduling, Driving engagement, Hootsuite, Social Media Content, Social Media Marketing, Content Optimization, Social Media Analytics, Content Development and Management, Digital Marketing Tools, Web Analytics, Content Strategy, Performance Improvement, Web Analytics and SEO, Data Import/Export, Market Analysis, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Macquarie University

    Cyber Security: DevSecOps

    Skills you'll gain: DevSecOps, Secure Coding, Application Security, IT Security Architecture, DevOps, Security Engineering, Security Controls, CI/CD, Cybersecurity, Cyber Security Strategy, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Vulnerability Management, Development Environment, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, User Story, Backlogs

    5 stars, 9 reviews, Beginner, Course, 1 - 3 Months

    ★ 5 (9) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    Edureka

    Generative AI Automation Tools and Applications

    Skills you'll gain: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Agentic systems, Generative AI, LangChain, Agentic Workflows, Marketing Automation, LLM Application, AI Integrations, AI Security, Cloud Solutions, Prompt Engineering, Slack (Software), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Google Sheets

    3.9 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.9 (15) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Alfaisal University | KLD

    إمكانيات السوق وطلب السوق والحصة السوقية

    Skills you'll gain: Market Share, Market Analysis, Market Opportunities, Market Intelligence, Market Dynamics, Strategic Marketing, Competitive Analysis, Market Research, Market Trend, Customer Demand Planning, Growth Strategies, Performance Measurement, Consumer Behaviour, Business Metrics, Performance Metric

    4.1 stars, 7 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (7) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Lean Product Portfolios: Beyond Value Stream Mapping

    Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Planning, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Project Portfolio Management, Product Lining, Product Roadmaps, User Centered Design, Product Development, Product Improvement, Product Flow Diagram, Commercialization, Growth Strategies, Market Opportunities, Organizational Strategy

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Storytelling That Delivers Program and Project Outcomes

    Skills you'll gain: User Story, Negotiation, Data Presentation, Product Requirements, Risk Management, Professional Development, Drive Engagement

    4.6 stars, 11 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (11) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…242243244…393

In summary, here are 10 of our most popular customer success courses

  • Transforming Data in R: Coursera
  • Kanban for Software Project Management: Packt
  • Fundamentals of Visualization & Design with Tableau: University of Colorado Boulder
  • The Discovery of the Higgs Boson: The University of Edinburgh
  • Entrepreneurship: Fundação Instituto de Administração
  • Business Model & Product Pitch: University of Minnesota
  • Boost Engagement: Optimize AI Content Performance: Coursera
  • Cyber Security: DevSecOps: Macquarie University
  • Generative AI Automation Tools and Applications: Edureka
  • إمكانيات السوق وطلب السوق والحصة السوقية: Alfaisal University | KLD

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok