Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Case Studies, Market Opportunities, Human Centered Design, Curiosity, Storytelling, Growth Mindedness, Business Modeling
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Care Administration, Community Health, Financial Statements, Mergers & Acquisitions, Financial Accounting, Public Health, Financial Statement Analysis, Human Resources Management and Planning, Strategic Decision-Making, Financial Analysis, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Return On Investment, Balance Sheet, Business Valuation, Accounting, Strategic Planning, Marketing
Beginner · Specialization · 1 - 3 Months

Multiple educators
Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Advocacy, Large Language Modeling, Responsible AI, Content Creation, Machine Learning, Image Analysis, Context Management
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Emergency Response, Trauma Care, Psychological Evaluations, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Design, Database Systems, Relational Databases, SQL, Database Development, Database Administration, Query Languages, Data Management, Data Integrity, Data Validation
Beginner · Course · 1 - 4 Weeks
Multiple educators
Skills you'll gain: Unit Testing, Event-Driven Programming, Object Oriented Programming (OOP), Data Structures, File I/O, Debugging, Interactive Data Visualization, Java Programming, Computer Programming, Java, Cryptography, Software Engineering, Program Development, Software Visualization, Encryption, User Interface (UI), Algorithms, Problem Solving, Software Design, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Microsoft Word, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication
Beginner · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart, Key Performance Indicators (KPIs)
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Target Audience, Smart Goals, Social Media Strategy, Social Media, Persona Development, Goal Setting, Social Media Management, Key Performance Indicators (KPIs), Marketing, Marketing Strategy and Techniques, Instagram, Facebook, Digital Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Data Presentation, Infographics, Data Visualization, Dashboard, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SQL, Data Analysis, Responsible AI, Machine Learning, Presentations, Context Management, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months