
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Sensitivity, Interpersonal Communications, Emotional Intelligence, Conflict Management, Rapport Building, Professionalism, Empathy, Cultural Diversity, Collaboration, Teamwork, Communication Strategies, Virtual Teams, Communication, Digital Communications, Adaptability
Intermediate · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Real Estate Transactions, Showrooms, Sales Prospecting, Customer Relationship Building, Sales Presentation, Selling Techniques, Property and Real Estate, Customer experience improvement, Contract Management, Contract Negotiation, Negotiation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Management Consulting, Emergency Response, Corporate Communications, Leadership, Risk Management, Contingency Planning, Leadership and Management, Strategic Communication, Business Leadership, Public Affairs, Business Continuity Planning, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Ei4Change
Skills you'll gain: Social Skills, Conflict Management, Verbal Communication Skills, Interpersonal Communications, Communication, Stress Management, Emotional Intelligence, Rapport Building, Empathy, Relationship Building, Self-Awareness, Non-Verbal Communication, Recognizing Others, Adaptability
Beginner · Course · 1 - 4 Weeks

Edureka
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Motivation, Motivational Skills, Visionary, Constructive Feedback, Team Performance Management, Goal Setting, Organizational Leadership, Leadership, Intercultural Competence, Employee Engagement, Performance Management, Communication
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Philanthropy, Tax Planning, Marketing Strategies, Relationship Building, Estate Planning, Benefits Administration, Administration, Business Software, Educational Materials, Professional Networking, Tax Laws
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Graph Theory, Social Sciences, Statistical Analysis, R Programming, Sociology, Statistical Modeling, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Software Engineering, Object Oriented Design, Software Testing, Unified Modeling Language, Software Development Tools, Requirements Analysis, Agile Methodology, Test Case, Software Development Life Cycle, Software Development Methodologies, Functional Requirement, User Requirements Documents, Agile Software Development, Systems Analysis, Systems Design
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
Beginner · Course · 1 - 4 Weeks