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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Open-source AI Models

    Skills you'll gain: Hugging Face, Model Deployment, Open Source Technology, Responsible AI, Web Applications, Large Language Modeling, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Practice Exam for Certified Scrum Master (CSM) Certification

    Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, User Story, Backlogs, Goal Setting, Team Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    58 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Demand Planning in RStudio: Create Demand Forecast

    Skills you'll gain: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, R Programming, Data Visualization, R (Software), Model Evaluation

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agentes de IA generativa: transforma tu organización

    Skills you'll gain: AI Enablement, AI Orchestration, Continuous Improvement Process, Organizational Change, Large Language Modeling, Customer Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Creating Multi Task Models With Keras

    Skills you'll gain: Keras (Neural Network Library), Tensorflow, Convolutional Neural Networks, Deep Learning, Machine Learning, Computer Vision

    4.7
    Rating, 4.7 out of 5 stars
    ·
    78 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM COBOL Software Development Process

    Skills you'll gain: Software Development Life Cycle, z/OS, COBOL (Programming Language), Unit Testing, Systems Analysis, Systems Development, Pseudocode, Agile Methodology, Software Development, Software Design, Systems Architecture, Mainframe Computing, Programming Principles, Scrum (Software Development), Software Testing

    4.2
    Rating, 4.2 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    A Organização Centrada na Jornada do Cliente

    Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Data Analytics Course with Generative AI

    Skills you'll gain: Exploratory Data Analysis, Generative AI, Analytics, Data Analysis, Extract, Transform, Load, Data Integration, Interactive Data Visualization, Data Visualization, Real Time Data, Predictive Analytics, Data-Driven Decision-Making, Data Storytelling, Predictive Modeling, Forecasting, Data Transformation, Descriptive Analytics, Data Modeling, Data Quality, Risk Analysis, Model Evaluation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Mastering Ansible Automation

    Skills you'll gain: Ansible, Package and Software Management, YAML, Configuration Management, System Configuration, Linux Administration, Unix, IT Automation, Automation, Web Applications, Unix Shell, File Management, Cloud Infrastructure, DevOps, User Accounts

    4
    Rating, 4 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Operationalizing LLMs on Azure

    Skills you'll gain: Large Language Modeling, LLM Application, Prompt Engineering, Microsoft Azure, OpenAI API, Retrieval-Augmented Generation, OpenAI, Model Deployment, Risk Management Framework, Embeddings, Cloud Computing, Application Deployment, Python Programming, Scalability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    49 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Sensory Science

    Skills you'll gain: Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Usability Testing, Science and Research, Data Collection, Nutrition and Diet, Surveys, Scientific Methods, Research, Psychology, Acceptance Testing, Analytical Testing, Biology, Product Development, Analytical Skills, Medical Science and Research, Physiology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Managing, Describing, and Analyzing Data

    Skills you'll gain: Sampling (Statistics), R (Software), Statistical Inference, Probability Distribution, R Programming, Statistical Hypothesis Testing, Descriptive Statistics, Statistical Methods, Data Science, Statistics, Data Analysis, Statistical Analysis, Probability, Data Manipulation, Histogram

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Open-source AI Models: Scrimba
  • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp
  • Demand Planning in RStudio: Create Demand Forecast: Coursera
  • Agentes de IA generativa: transforma tu organización: Google Cloud
  • Creating Multi Task Models With Keras: Coursera
  • IBM COBOL Software Development Process: IBM
  • A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
  • Data Analytics Course with Generative AI: Simplilearn
  • Mastering Ansible Automation: Codio
  • Operationalizing LLMs on Azure: Duke University

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