• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    Coursera

    Automating Team Communication with Google Sheets and Apps Script

    Skills you'll gain: Email Automation, Google Workspace, Google Sheets, Stakeholder Communications, Test Tools, Scripting, Timelines, Project Schedules, Project Management, Web Applications, Javascript, Data Validation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    131 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini for Application Developers

    Skills you'll gain: Gemini, Generative AI, Google Cloud Platform, Cloud Applications, Software Development Tools, Application Development, Integrated Development Environments, Code Review

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Power BI & Power Virtual Agents

    Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Microsoft Teams, Data Analysis Software, Data Modeling, Customer Engagement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Amazon

    Full Stack Web Development

    Skills you'll gain: Full-Stack Web Development, Restful API, Cloud Deployment, Front-End Web Development, HTML and CSS, Data Persistence, Application Programming Interface (API), Server Side, Java Platform Enterprise Edition (J2EE), Web Applications, Secure Coding, Amazon Elastic Compute Cloud, Back-End Web Development, Spring Boot, Model View Controller, Responsive Web Design, Javascript

    4.1
    Rating, 4.1 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Agile Leadership Capstone

    Skills you'll gain: Agile Methodology, Change Management, Organizational Change, Business Transformation, Agile Project Management, Innovation, Culture Transformation, Leadership, Sprint Planning, Personal Development, Backlogs, Strategic Planning, Goal Setting, Prioritization

    4.9
    Rating, 4.9 out of 5 stars
    ·
    458 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies IT Sales Representative

    Skills you'll gain: Closing (Sales), Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Negotiation, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Job Analysis, Account Management, Lead Generation, Customer Relationship Management, Digital Content

    Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera

    Profit Analysis using Economic Value Added

    Skills you'll gain: Financial Statement Analysis, Financial Analysis, Return On Investment, Profit and Loss (P&L) Management, Financial Modeling, Performance Metric, Accounting, Finance, Operating Expense, Investments

    4.6
    Rating, 4.6 out of 5 stars
    ·
    211 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Financial Leadership in Hospitality

    Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Performance Measurement, Budgeting, Hotel Operations, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Business Relationship Management, Finance, Leadership

    5
    Rating, 5 out of 5 stars
    ·
    22 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Coding the Static Restaurant Site

    Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Web Applications, Browser Compatibility, User Experience Design, Requirements Analysis, Client Services, Javascript

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze Website Visitors with Google Analytics Segments

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    126 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    From Zero to Hero - Digital Product Development From Scratch

    Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Innovation, Design Thinking, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Product Development, User Experience Design, New Product Development, Agile Product Development, Machine Learning, User Research

    4.5
    Rating, 4.5 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

1…259260261…603

In summary, here are 10 of our most popular customer experience improvement courses

  • Automating Team Communication with Google Sheets and Apps Script: Coursera
  • Gemini for Application Developers: Google Cloud
  • Power BI & Power Virtual Agents: Microsoft
  • Full Stack Web Development: Amazon
  • Agile Leadership Capstone: University of Colorado System
  • Dell Technologies IT Sales Representative: Dell
  • Profit Analysis using Economic Value Added: Coursera
  • Financial Leadership in Hospitality: Starweaver
  • Coding the Static Restaurant Site: Johns Hopkins University
  • Analyze Website Visitors with Google Analytics Segments: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok