
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Business Ethics, Meeting Facilitation, Sales Presentations, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Business Communication, Advertising, Business Planning, Financial Analysis, Business Correspondence, Business Leadership, New Product Development, Communication, Marketing
Intermediate · Specialization · 3 - 6 Months

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy, Ethical Standards And Conduct, Stress Management, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Presentations, Microsoft PowerPoint, Public Speaking, Verbal Communication Skills, Persuasive Communication, Communication, Drive Engagement, Target Audience, Storytelling, Concision, Non-Verbal Communication, Composure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Presentations, Branding, Creative Design, Marketing Design, Target Audience, Visual Design, Typography, Adobe Creative Cloud, Storytelling, Adobe Illustrator, Diversity and Inclusion, Adobe Acrobat, Color Theory, Creative Thinking, Creative Problem-Solving, Digital Assets, Communication, Entrepreneurship, Digital Marketing
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Presentations, Oral Expression, Professional Development, Interviewing Skills, English Language, Verbal Communication Skills, Adaptability, Communication, Self-Awareness, Personal Development, Language Learning
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Analysis, Milestones (Project Management), Stakeholder Management, Performance Reporting, Project Management, Negotiation, Quality Management, Project Scoping, Stakeholder Analysis, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Relationship Building, Research, Planning, Goal-Oriented, Professionalism, Resilience, Resourcefulness, Problem Solving, Persistence, Persuasive Communication, Time Management, Communication, Strategic Thinking
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Persuasive Communication, Emergency Response, Conflict Management, Patient Communication, Crisis Intervention, Leadership, Collaboration, Teamwork, Interviewing Skills, Safety and Security, Hazard Communication (HazCom), Communication, Cultural Sensitivity, Risk Management, Social Determinants Of Health, Cultural Diversity, Media and Communications, Interpersonal Communications, Verbal Communication Skills, Public Health
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Cost Estimation, Work Breakdown Structure, Project Risk Management, Project Schedules, Project Performance, Estimation, Stakeholder Engagement, Project Planning, Communication Planning, Quality Management, Change Control, Timelines, Project Management, Milestones (Project Management), Planning, Peer Review, Budgeting, Scheduling, Risk Analysis, Risk Management
Beginner · Specialization · 3 - 6 Months