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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    28DIGITAL

    Blockchain 360: A State of the Art for Professionals

    Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Business Technologies, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Distributed Computing, Systems Integration, Interoperability, Scalability, Market Trend

    4.5
    Rating, 4.5 out of 5 stars
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    338 reviews

    Beginner · Course · 1 - 3 Months

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    Dubai College of Tourism

    Introduction to Restaurant Revenue Management

    Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Trend Analysis, Performance Analysis, Team Management, Data Analysis, Performance Measurement, Business Metrics, Data-Driven Decision-Making

    4.9
    Rating, 4.9 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    UBITS

    UX writing para principiantes

    Skills you'll gain: User Experience, User Experience Design, User Research, UI/UX Research, UI/UX Strategy, User Centered Design, Copywriting, Driving engagement, Content Creation, Web Content, Diversity and Inclusion, Storytelling, Writing, Design Thinking, Concision

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Market Research and Analysis for Tech Industries

    Skills you'll gain: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Customer Analysis, Marketing Psychology, Market Analysis, Marketing Planning, Behavioral Economics, Customer Insights, Strategic Marketing, Marketing Strategies, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    A

    Arizona State University

    Careers in Sustainability

    Skills you'll gain: Data Analysis, Sustainable Development, Spreadsheet Software, Sustainability Reporting, Marketing and Public Relations, Analysis, Business Writing, Sustainable Business, Corporate Sustainability, Product Lifecycle Management, Business Communication, Presentations

    4.5
    Rating, 4.5 out of 5 stars
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    69 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
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    Coursera

    Perplexity.AI for Beginners: AI-Powered Search

    Skills you'll gain: Prompt Engineering, AI Enablement, Technical Communication, Artificial Intelligence, Information Architecture, User Interface (UI)

    3.4
    Rating, 3.4 out of 5 stars
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    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    G

    Google Cloud

    Gemini for Data Scientists and Analysts

    Skills you'll gain: Google Gemini, Customer Insights, Customer Analysis, Customer Data Management, Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data Analysis, Marketing Strategies, Machine Learning Methods, Predictive Analytics, Forecasting, Query Languages

    4
    Rating, 4 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    Next-Generation AI Assistant: Claude by Anthropic

    Skills you'll gain: Prompt Engineering, Anthropic Claude, Marketing Materials, Copywriting, ChatGPT, AI Product Strategy, Drive Engagement, Promotional Strategies, Target Audience

    4.1
    Rating, 4.1 out of 5 stars
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    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Ethical Decision-Making in the Tech Industry

    Skills you'll gain: Business Ethics, Courage, Ethical Standards And Conduct, Decision Making, Technical Management, Professionalism, Engineering Management, Personal Integrity, IT Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Leadership, Anthropology, Social Sciences, Artificial Intelligence

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    153 reviews

    Beginner · Specialization · 1 - 3 Months

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    Coursera

    Create a Simple Gantt Chart using Google Sheets

    Skills you'll gain: Timelines, Project Schedules, Google Sheets, Scheduling, Data Visualization, Spreadsheet Software, Project Management

    4.5
    Rating, 4.5 out of 5 stars
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    72 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    Status: Free Trial
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    L

    Lecturio

    Medical-Surgical Nursing: Cardiovascular & ECG Essentials

    Skills you'll gain: Electocardiography, Cardiac Dysrhythmia, Cardiac Surgery, Hemodynamics, Patient Education And Counseling, Cardiology, Medical Surgical Nursing, Patient Observation, Nursing Care, Clinical Practices, Medical Emergency, Perioperative Care, Diagnostic Tests, Clinical Experience, Nursing Process, Anatomy, Blood Pressure, Physiology, Basic Nursing Skills, Patient Evaluation

    5
    Rating, 5 out of 5 stars
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    8 reviews

    Intermediate · Specialization · 1 - 3 Months

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    University of Maryland, College Park

    Marketing in the Age of AI

    Skills you'll gain: Marketing Automation, Online Advertising, AI Enablement, Marketing Analytics, Natural Language Processing

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Blockchain 360: A State of the Art for Professionals: 28DIGITAL
  • Introduction to Restaurant Revenue Management : Dubai College of Tourism
  • UX writing para principiantes: UBITS
  • Market Research and Analysis for Tech Industries: University of Colorado Boulder
  • Careers in Sustainability: Arizona State University
  • Perplexity.AI for Beginners: AI-Powered Search: Coursera
  • Gemini for Data Scientists and Analysts: Google Cloud
  • Next-Generation AI Assistant: Claude by Anthropic: Coursera
  • Ethical Decision-Making in the Tech Industry: University of Colorado Boulder
  • Create a Simple Gantt Chart using Google Sheets: Coursera

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