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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    B

    Berklee

    Guitar Chord Voicings: Playing Up The Neck

    Skills you'll gain: Music Performance, Musical Composition, Music Theory, Instrumental Music, Music

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Online teaching: Using Zoom to connect with learners

    Skills you'll gain: Train The Trainer, Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    SAP S/4HANA: From ABAP to Cloud-Ready Applications

    Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Business Logic, SAP Applications, Unit Testing, Restful API, Application Deployment, Core Data (Software), Business Reporting, Secure Coding, Debugging, Full-Stack Web Development, Application Development, Object Oriented Design, Report Writing, Security Controls, Programming Principles, Object Oriented Programming (OOP), User Interface (UI), Program Development

    3.6
    Rating, 3.6 out of 5 stars
    ·
    32 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Java Basic Structures: Arrays, Strings, and Files

    Skills you'll gain: File I/O, Data Import/Export, Java Programming, Java, Computer Programming, Data Structures, Object Oriented Programming (OOP), Integrated Development Environments, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Scientific Writing for Research Grant Proposals

    Skills you'll gain: Concision, Grant Writing, Writing, Grant Applications, Editing, Persuasive Communication, Communication, Organizational Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Peking University

    Health Care and Promotion for Infants and Toddlers

    Skills you'll gain: Pediatric Nursing, Infant Care, Pediatrics, Child Health, Neonatal Intensive Care Unit, Nutrition and Diet, Nursing Care, Working With Children, Preventative Care, Public Health and Disease Prevention, Toileting, Infectious Diseases, Dental Care, Respiratory Care, Immunology, First Aid

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Question Reality: Cosmos

    Skills you'll gain: Scientific Methods, Physics, Laboratory Experience, Physical Science, Experimentation, Ancient History, Vibrations, Mechanics, World History, European History, Mathematical Modeling, electromagnetics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Visualization & Analytics in Tableau

    Skills you'll gain: Dashboard, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Data Analysis, Geospatial Mapping, Histogram, Advanced Analytics, Spatial Analysis, Scatter Plots, Data Science, Data Manipulation, Data Import/Export, Business Analytics, Marketing Analytics, Analytics, Forecasting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading Oneself with Personal Excellence

    Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Positivity, Optimism, Stress Management, Goal Setting

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Hyperparameter Tuning with Keras Tuner

    Skills you'll gain: Keras (Neural Network Library), Artificial Neural Networks, Applied Machine Learning, Deep Learning, Python Programming, Performance Tuning, Machine Learning Algorithms, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Highway Planning, Pavement Design and Construction

    Skills you'll gain: Traffic Flow Optimization, Construction Inspection, Building Codes, Construction Engineering, Construction, Construction Management, Civil Engineering, Stormwater Management, Civil and Architectural Engineering, Structural Engineering, Hydrology, Engineering Practices, Hydraulics, Structural Analysis, Materials science, Engineering Plans And Specifications, Laboratory Testing, Engineering Software, Engineering Design Process, Plant Operations and Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Advanced · Specialization · 3 - 6 Months

Searches related to customer experience

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1…268269270…554

In summary, here are 10 of our most popular customer experience courses

  • Guitar Chord Voicings: Playing Up The Neck: Berklee
  • Online teaching: Using Zoom to connect with learners : Macquarie University
  • SAP S/4HANA: From ABAP to Cloud-Ready Applications: Board Infinity
  • Java Basic Structures: Arrays, Strings, and Files: Codio
  • Scientific Writing for Research Grant Proposals: University of Colorado System
  • Health Care and Promotion for Infants and Toddlers: Peking University
  • Question Reality: Cosmos: Dartmouth College
  • Data Visualization & Analytics in Tableau: University of Colorado Boulder
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • Leading Oneself with Personal Excellence: University of Colorado Boulder

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