Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Music Performance, Musical Composition, Music Theory, Instrumental Music, Music
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Train The Trainer, Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Business Logic, SAP Applications, Unit Testing, Restful API, Application Deployment, Core Data (Software), Business Reporting, Secure Coding, Debugging, Full-Stack Web Development, Application Development, Object Oriented Design, Report Writing, Security Controls, Programming Principles, Object Oriented Programming (OOP), User Interface (UI), Program Development
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: File I/O, Data Import/Export, Java Programming, Java, Computer Programming, Data Structures, Object Oriented Programming (OOP), Integrated Development Environments, Computer Science
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Concision, Grant Writing, Writing, Grant Applications, Editing, Persuasive Communication, Communication, Organizational Skills
Intermediate · Course · 1 - 3 Months

Peking University
Skills you'll gain: Pediatric Nursing, Infant Care, Pediatrics, Child Health, Neonatal Intensive Care Unit, Nutrition and Diet, Nursing Care, Working With Children, Preventative Care, Public Health and Disease Prevention, Toileting, Infectious Diseases, Dental Care, Respiratory Care, Immunology, First Aid
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Scientific Methods, Physics, Laboratory Experience, Physical Science, Experimentation, Ancient History, Vibrations, Mechanics, World History, European History, Mathematical Modeling, electromagnetics
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Dashboard, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Data Analysis, Geospatial Mapping, Histogram, Advanced Analytics, Spatial Analysis, Scatter Plots, Data Science, Data Manipulation, Data Import/Export, Business Analytics, Marketing Analytics, Analytics, Forecasting
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Overcoming Obstacles, Self-Motivation, Persistence, Productivity, Emotional Intelligence, Positivity, Optimism, Stress Management, Goal Setting
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Artificial Neural Networks, Applied Machine Learning, Deep Learning, Python Programming, Performance Tuning, Machine Learning Algorithms, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Traffic Flow Optimization, Construction Inspection, Building Codes, Construction Engineering, Construction, Construction Management, Civil Engineering, Stormwater Management, Civil and Architectural Engineering, Structural Engineering, Hydrology, Engineering Practices, Hydraulics, Structural Analysis, Materials science, Engineering Plans And Specifications, Laboratory Testing, Engineering Software, Engineering Design Process, Plant Operations and Management
Advanced · Specialization · 3 - 6 Months