Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Wireframing, Kanban Principles, Miro AI, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Performance Management, Virtual Networking, Performance Tuning, Network Troubleshooting, Virtual Private Networks (VPN), Load Balancing, Performance Testing, Network Administration, Google Cloud Platform, VPN Clients, Network Analysis, Virtual Machines, Network Security
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, Art History, Artificial Intelligence, Creativity, Innovation, Collaboration, Experimentation, Music History
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
Beginner · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: Email Marketing, Target Audience, Lead Generation, Marketing Automation, Newsletters, Campaign Management, Driving engagement, Direct Marketing, Promotional Strategies, Digital Marketing, Content Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Sales, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Storytelling, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Data Analysis, Report Writing, Data-Driven Decision-Making, Business Reporting, Forecasting, Data Manipulation, Trend Analysis, Generative AI Agents, Natural Language Processing
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Health Policy, Public Health, Community Health, Epidemiology, Patient Education And Counseling, Health Care, Research Design, Program Evaluation, Cultural Diversity
Mixed · Course · 1 - 3 Months
McMaster University
Skills you'll gain: Peer Review, Project Documentation, Finance, Stakeholder Engagement, Portfolio Management, Constructive Feedback, Financial Analysis, Financial Planning, Project Implementation, Presentations, Action Oriented
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Devops Tools, DevOps, Agile Methodology, Application Deployment, Docker (Software), Agile Project Management, Project Management, Technical Communication, Needs Assessment, Prometheus (Software), Business Requirements, Jira (Software), Python Programming, Natural Language Processing, Collaboration, Communication, Professional Networking, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

MathWorks
Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Matlab, Machine Learning Methods, Data Preprocessing, Machine Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Deep Learning, Data Validation
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Ideation, AI Product Strategy, UI/UX Research, Brainstorming, Innovation, Design Thinking, User Research, AI Enablement, Generative AI, Competitive Analysis, User Experience Design, Human Centered Design, Data Ethics, Persona (User Experience), Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks