• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement Strategy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement strategy"

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Agile Team Leadership

      Skills you'll gain: Team Building, Team Leadership, Team Management, Team Motivation, Organizational Leadership, Cross-Functional Team Leadership, Agile Methodology, Cross-Functional Collaboration, Innovation, Organizational Strategy, Empowerment, Organizational Change

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      Finanzas de Start Up y Valuación de Proyectos

      Skills you'll gain: Cash Flows, Business Modeling, Financial Analysis, Risk Analysis, Strategic Thinking, Project Finance, Financial Statement Analysis, Business Valuation, Financial Modeling, Entrepreneurship, Business Planning, Presentations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Empathy, Data, and Risk

      Skills you'll gain: Data Visualization, Data Visualization Software, Risk Management, Empathy, Risk Analysis, Business Risk Management, Stakeholder Management, Risk Control, Decision Making, User Research, Data Analysis, Human Centered Design, Data-Driven Decision-Making, Psychological Evaluations, Stakeholder Communications, Analytics

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Innovation Management

      Skills you'll gain: Product Development, Product Strategy, Product Management, Marketing, New Product Development, Product Lifecycle Management, Commercialization, Marketing Strategies, Business Marketing, Presentations, Corporate Sustainability, Price Negotiation, Return On Investment, Financial Analysis, Financial Modeling, Business Metrics, Cash Flows

      Build toward a degree

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Columbia University

      Digital Case Method

      Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Photo/Video Production and Technology, Videography, Video Production, Storyboarding, Course Development, Developing Training Materials, Media Production, Education Software and Technology, Photography, Storytelling, Content Creation, Multimedia, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Competencias clave para profesionales de Recursos Humanos

      Skills you'll gain: Negotiation, Resilience, Human Resources, Organizational Leadership, Culture Transformation, People Management, Adaptability, Leadership, Virtual Teams, Telecommuting, Workforce Management, Digital Transformation

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      The Future of Sports Media and Challenges Ahead

      Skills you'll gain: Media and Communications, Augmented and Virtual Reality (AR/VR), Revenue Management, Innovation, Brand Management, Content Strategy, Augmented Reality, New Product Development, Digital Transformation, Storytelling, Marketing Strategy and Techniques, Trend Analysis, Sustainability Reporting, People Analytics, Metadata Management, Game Theory, Digital Design, Artificial Intelligence, Open Source Technology, 3D Modeling

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de Financiamento com o 10,000 Women da Goldman Sachs

      Skills you'll gain: Finance, Business Development, Financial Analysis, Business Strategy, Entrepreneurship, Financial Management, Grant Writing, Loans, Financial Planning, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Proyecto Final de Éxito Profesional

      Skills you'll gain: Business Writing, Negotiation, Entrepreneurship, Report Writing, Leadership and Management, Communication, Time Management, Problem Solving, Project Management, Finance, Professional Development, Business Solutions, Presentations, Analysis, Peer Review, Critical Thinking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Edureka

      Using Kafka on Confluent

      Skills you'll gain: Apache Kafka, Data Pipelines, Data Management, Data Integration, Data Architecture, Data Processing, SQL, Security Controls, System Monitoring, Real Time Data, Big Data, Scalability

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      How to Implement and Evaluate Communication Campaigns

      Skills you'll gain: Campaign Management, Advertising Campaigns, Communication Planning, Paid media, Social Media Campaigns, Program Evaluation, Content Performance Analysis, Strategic Communication, Media Planning, Marketing Communications, Earned Media, Program Implementation, Promotional Strategies, Marketing Effectiveness, Integrated Marketing Communications, Media Strategy, Communication Strategies, Marketing, Public Relations, Business Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Overview: Six Sigma and the Organization

      Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Lean Manufacturing, Operational Excellence, Process Improvement, Stakeholder Management, Quality Improvement, Quality Management, Organizational Strategy, Continuous Improvement Process, Process Analysis, Root Cause Analysis, Data-Driven Decision-Making, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    1…287288289…368

    In summary, here are 10 of our most popular customer engagement strategy courses

    • Agile Team Leadership: Duke University
    • Finanzas de Start Up y Valuación de Proyectos: Universidad de Palermo
    • Empathy, Data, and Risk: University of Illinois Urbana-Champaign
    • Product Innovation Management: University of Colorado Boulder
    • Digital Case Method: Columbia University
    • Competencias clave para profesionales de Recursos Humanos: Universitat Autònoma de Barcelona
    • The Future of Sports Media and Challenges Ahead: Real Madrid Graduate School Universidad Europea
    • Fundamentos de Financiamento com o 10,000 Women da Goldman Sachs: Goldman Sachs
    • Proyecto Final de Éxito Profesional: University of California, Irvine
    • Using Kafka on Confluent: Edureka

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok