University of Illinois at Urbana-Champaign

Empathy, Data, and Risk

Taught in English


Gain insight into a topic and learn the fundamentals

Justin Leiby

Instructor: Justin Leiby

Beginner level
No prior experience required
13 hours to complete
3 weeks at 4 hours a week
Flexible schedule
Learn at your own pace
Progress towards a degree

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There are 5 modules in this course

This course develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. Throughout these analyses, the course challenges you to identify risks by focusing on unmet stakeholder needs.

What's included

3 videos7 readings1 quiz1 discussion prompt1 plugin

Module 1 begins by exploring the concept of risk and how it can affect decisions. In addition, you will explore some of the psychological biases that affect how people evaluate risk, as well as how emotions influence responses to risk. Finally, the module introduces different categories that organizations use to identify, categorize, and manage risks.

What's included

1 video2 readings2 quizzes

Module 2 explores the link between risk and empathy. This module discusses the psychology of making decisions for others, and how lack of insight into others can lead you to make different decisions for others than you do for yourself. We will focus on variables such as risk, information volume, and errors of commission and omission.

What's included

3 videos2 readings3 quizzes

You will begin applying the ideas of empathy, risk, and self-other decision making to data analysis. You will explore simple ways to gain insight into others’ beliefs and preferences, and ways in which you can present risk information to others in a manner they can understand. The module concludes with contrasts between empathy-driven and data-driven analysis, and some basic tools to link empathy-building to data analysis and some basic principles of data visualization.

What's included

5 videos2 readings3 quizzes1 peer review

You will learn how to combine principles of empathy, risk, and data with a focus on approaching problems using analytics and empathy. The module discusses these issues in real-world contexts, with examples drawn from business and from issues of systemic bias.

What's included

4 videos4 readings2 quizzes1 plugin


Justin Leiby
University of Illinois at Urbana-Champaign
2 Courses1,542 learners

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Recommended if you're interested in Business Strategy

Get a head start on your degree

This course is part of the following degree programs offered by University of Illinois at Urbana-Champaign. If you are admitted and enroll, your coursework can count toward your degree learning and your progress can transfer with you.

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