Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course introduces empathy as a professional competency. It explains the psychological processes that inhibit empathy-building and the processes that determine how organizational stakeholders respond to risk. The course guides you through techniques to gather risk information by understanding a stakeholder’s thoughts, feelings, and goals. These techniques include interviewing, brainstorming, and empathy mapping. The course concludes by using this risk information to enrich data analysis. You will learn basic data visualization concepts in Tableau and use these concepts to explore and explain data. Throughout these analyses, the course challenges you to identify risks by focusing on unmet stakeholder needs.

Empathy, Data, and Risk
University of Illinois at Urbana-ChampaignAbout this Course
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Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level
Approx. 13 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Risk Management
- empathy
- Data Visualization (DataViz)
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level
Approx. 13 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessStart working towards your Master's degree
This course is part of the 100% online Master of Business Administration (iMBA) from University of Illinois at Urbana-Champaign. If you are admitted to the full program, your courses count towards your degree learning.
Syllabus - What you will learn from this course
2 hours to complete
Course Orientation
2 hours to complete
3 videos (Total 7 min), 7 readings, 1 quiz
2 hours to complete
Module 1: Psychology of Risk
2 hours to complete
1 video (Total 7 min), 2 readings, 2 quizzes
3 hours to complete
Module 2: Empathy & Risk
3 hours to complete
3 videos (Total 18 min), 2 readings, 3 quizzes
4 hours to complete
Module 3: Empathy, Data, & Risk
4 hours to complete
5 videos (Total 28 min), 2 readings, 4 quizzes
3 hours to complete
Module 4: Bringing Empathy to the Data
3 hours to complete
4 videos (Total 18 min), 4 readings, 2 quizzes
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