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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Hotel Digital Marketing and Social Media Strategy

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement

    3.8
    Rating, 3.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    LearnKartS

    Project Approaches, Lifecycles, and Agile Implementation

    Skills you'll gain: Agile Project Management, Agile Methodology, Agile Software Development, Kanban Principles, Lean Methodologies, Project Management Life Cycle, Scaled Agile Framework, Project Implementation, Workflow Management, Sprint Planning, Project Planning, Project Management, Backlogs, Change Management, Sprint Retrospectives, Team Leadership, Estimation, Governance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Android App Capstone

    Skills you'll gain: Git (Version Control System), Android Jetpack, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, User Interface (UI), Kotlin, Application Development, Wireframing, User Flows

    4.7
    Rating, 4.7 out of 5 stars
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    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    IBM

    Cloud Native, Microservices, Containers, DevOps and Agile

    Skills you'll gain: Cloud-Native Computing, Docker (Software), Containerization, Microservices, Agile Methodology, DevOps, Kubernetes, CI/CD, Agile Project Management, Hybrid Cloud Computing, Scrum (Software Development), Restful API, Continuous Delivery, Cloud Applications, Continuous Integration, Postman API Platform, Test Driven Development (TDD), Cloud Computing Architecture, Software Development, Behavior-Driven Development

    4.6
    Rating, 4.6 out of 5 stars
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    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
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    Starweaver

    Influencing, Collaboration and Decision Making

    Skills you'll gain: Negotiation, Influencing, Stakeholder Management, Analytical Skills, Leadership, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Building, Persuasive Communication, Decision Making, Relationship Building, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
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    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    VLSI chip design with CPS for Industrial Applications

    Skills you'll gain: Embedded Systems, Embedded Software, Robotics, Electronic Systems, PIC Microcontrollers, Computer Systems, Internet Of Things, Automation, Control Systems, C (Programming Language), Peripheral Devices, Wireless Networks, Medical Devices, Electric Power Systems, Computer Architecture, Civil Engineering, Cybersecurity, Public Works, Cloud Computing, Electronic Hardware

    4.3
    Rating, 4.3 out of 5 stars
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    15 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Kubernetes Fundamentals

    Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability

    4.1
    Rating, 4.1 out of 5 stars
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    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Angular Development

    Skills you'll gain: Angular, Application Deployment, JavaScript Frameworks, Software Testing, Test Tools, Web Development Tools, Unit Testing, Application Performance Management, CI/CD, Continuous Integration, Web Applications, TypeScript, Ajax, Application Lifecycle Management, Secure Coding, Web Development, Code Coverage, Software Architecture, Command-Line Interface, Version Control

    4.2
    Rating, 4.2 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Test Accessibility of Your Design with WAVE

    Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

    4.4
    Rating, 4.4 out of 5 stars
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    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering TQM: Apply, Evaluate & Improve Quality Systems

    Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls

    4.9
    Rating, 4.9 out of 5 stars
    ·
    32 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Sensory Science

    Skills you'll gain: Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Usability Testing, Science and Research, Data Collection, Nutrition and Diet, Surveys, Scientific Methods, Research, Psychology, Acceptance Testing, Analytical Testing, Biology, Product Development, Analytical Skills, Medical Science and Research, Physiology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Siemens

    Basics of Robotics

    Skills you'll gain: Safety Standards, Robotics, Electrical Safety, Mechanical Design, Automation, Control Systems, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Computer Programming, Programming Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…290291292…553

In summary, here are 10 of our most popular customer experience courses

  • Hotel Digital Marketing and Social Media Strategy: Starweaver
  • Project Approaches, Lifecycles, and Agile Implementation: LearnKartS
  • Android App Capstone : Meta
  • Cloud Native, Microservices, Containers, DevOps and Agile: IBM
  • Influencing, Collaboration and Decision Making: Starweaver
  • VLSI chip design with CPS for Industrial Applications: L&T EduTech
  • Kubernetes Fundamentals: LearnKartS
  • Mastering Angular Development: Edureka
  • Test Accessibility of Your Design with WAVE: Coursera
  • Mastering TQM: Apply, Evaluate & Improve Quality Systems: EDUCBA

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