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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Statistical Learning for Data Science

    Skills you'll gain: Model Evaluation, Statistical Modeling, Applied Machine Learning, Unsupervised Learning, Statistical Machine Learning, Classification And Regression Tree (CART), Data Science, Decision Tree Learning, Statistical Methods, Artificial Neural Networks, Statistical Analysis, Regression Analysis, Predictive Modeling, Classification Algorithms, Supervised Learning, R Programming, Machine Learning Algorithms, Dimensionality Reduction, Machine Learning, Random Forest Algorithm

    Build toward a degree

    4
    Rating, 4 out of 5 stars
    ·
    20 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Managing the New Product Development Process

    Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Prototyping, Market Research, Ideation, Target Market, Product Requirements, Wireframing, Customer Insights

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Tesla Stock Price Prediction using Facebook Prophet

    Skills you'll gain: Technical Analysis, Time Series Analysis and Forecasting, Predictive Modeling, Market Data, Financial Forecasting, Applied Machine Learning, Trend Analysis, Financial Analysis, Data Visualization, Google Sheets, Interactive Data Visualization, Machine Learning, Data Manipulation, Data Import/Export

    4.2
    Rating, 4.2 out of 5 stars
    ·
    143 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Implementation of GenAI Agents

    Skills you'll gain: Generative AI Agents, LangChain, AI Workflows, LLM Application, Agentic systems, Development Environment, Model Evaluation, OpenAI, Artificial Intelligence, Scalability, Applied Machine Learning, Performance Tuning, Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Global Marketing: Building Iconic Brands

    Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Marketing Strategies, Promotional Strategies, Brand Awareness, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Strategic Planning

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Supply Chain Optimization

    Skills you'll gain: Responsible AI, Inventory Management System, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Data Ethics, Logistics Management, AI Enablement, Customer Demand Planning, Business Ethics, Operations, Forecasting, Artificial Intelligence, Emerging Technologies, Predictive Analytics, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create and Sell Digital Teaching Printables with Canva

    Skills you'll gain: Canva (Software), Teaching, Digital Design, Graphic Design, Business Marketing, Marketing Materials, Data Sharing, Creative Design, Editing, Marketing Design, Content Creation, Dashboard, User Accounts, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    52 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Style Tables with CSS

    Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Advanced Requirements Management & Solution Evaluation

    Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    What Are the 4 A’s of Marketing - Jagdish Sheth

    Skills you'll gain: Marketing Effectiveness, Marketing Planning, Value Propositions, Marketing, Brand Awareness, Marketing Psychology, Product Planning, Marketing Strategies, Product Knowledge, Market Dynamics, Consumer Behaviour, Company, Product, and Service Knowledge, Customer experience strategy (CX)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Hydrogen: Key Concepts and Use in Green Technologies

    Skills you'll gain: Sustainable Technologies, Production Process, Mathematical Modeling, Materials science, Engineering Calculations, Research Reports, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    FPGA computing systems: A Bird’s Eye View

    Skills you'll gain: System Configuration, System Design and Implementation, Computer Architecture, Hardware Architecture, Computer Hardware, Embedded Systems, Automation, Computational Logic, Performance Tuning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Statistical Learning for Data Science: University of Colorado Boulder
  • Managing the New Product Development Process: University of Colorado Boulder
  • Tesla Stock Price Prediction using Facebook Prophet: Coursera
  • Implementation of GenAI Agents: Coursera
  • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
  • GenAI for Supply Chain Optimization: Coursera
  • Create and Sell Digital Teaching Printables with Canva: Coursera
  • Style Tables with CSS: Coursera
  • Advanced Requirements Management & Solution Evaluation: Starweaver
  • What Are the 4 A’s of Marketing - Jagdish Sheth: Kennesaw State University

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