Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Animations, Editing, Writing and Editing, Content Creation, Video Editing, Video Production, Training and Development
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Google Gemini, Project Management, LLM Application, AI Enablement, Project Management Life Cycle, Data Ethics, Prompt Engineering, ChatGPT, Case Studies, Team Oriented, Project Documentation
Intermediate · Course · 1 - 4 Weeks

New York Institute of Finance
Skills you'll gain: Working Capital, Supply Chain Management, Supply Chain Systems, Supply Chain, Cash Flows, Blockchain, Cash Management, FinTech, Commercial Banking, Supplier Management, Payment Systems, Performance Measurement, Financial Systems, Finance
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Web Analytics, Web Analytics and SEO, Online Advertising, Model Evaluation, Digital Marketing, Apache Hadoop, Data-Driven Decision-Making, Digital Advertising, Return On Investment, A/B Testing, Machine Learning Methods, Advertising, Analytics, Social Media Strategy, Marketing Automation, Predictive Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Data Ethics, Statistical Visualization, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Marketing Psychology, Influencing, Case Studies, Persuasive Communication, Advertising, Marketing Communications, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Behavioral Economics, Marketing, Psychology, Anatomy
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Scientific Methods, Research, General Science and Research, Critical Thinking, Probability, Research Design, Bayesian Statistics, Probability & Statistics, Research Methodologies, Experimentation, Investigation, Statistical Methods
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Quality Assurance, White-Box Testing, API Testing, Test Script Development, Debugging, Software Development Methodologies, User Acceptance Testing (UAT), JUnit, Maintainability, Development Testing, Selenium (Software), Scalability, Automation, Software Technical Review, DevOps, Regression Testing, Test Execution Engine, Security Testing
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Email Automation, Workflow Management, AI Workflows, No-Code Development, Deepseek, Large Language Modeling, Generative AI, Automation, Model Deployment, Data Analysis, Google Sheets, Data Processing, Gmail
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Infrastructure, Network Security, Virtualization and Virtual Machines, Cloud Computing, Cloud Management, Firewall, Infrastructure Security, Cloud Security, Cloud Platforms, Cloud Storage, Virtual Networking
Beginner · Course · 1 - 3 Months