Skills you'll gain: Social Sciences, Automation, Economics, Policy, and Social Studies, Social Studies, Socioeconomics, Electrical Systems, Electric Power Systems, Transportation Operations, Health Equity, Sociology, Policy Analysis, Sustainable Systems, Emerging Technologies, Technology Roadmaps, Environmental Issue, Sustainable Development, Climate Change Mitigation, Augmented and Virtual Reality (AR/VR), Computer Vision, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Emotional Intelligence

Skills you'll gain: Google Sheets, Exploratory Data Analysis, Statistical Analysis, Data Analysis, Data Presentation, Spreadsheet Software, Data Visualization, Graphing, Statistics, Data Science, Data Manipulation

Skills you'll gain: Train The Trainer, Management Training And Development, Employee Training, Training and Development, Employee Coaching, Employee Performance Management, Staff Management, Performance Management, Performance Review, Accountability, Coaching, Meeting Facilitation, Key Performance Indicators (KPIs), Planning

Skills you'll gain: Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills

Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications

Skills you'll gain: Influencing, Enthusiasm, Productivity, Self-Starter, Initiative and Leadership, Professional Development, Leadership, Business Ethics, Positivity, Personal Attributes, Mental Concentration

Skills you'll gain: Financial Analysis, Business Planning, Financial Statements, Financial Acumen, Cost Management, Profit and Loss (P&L) Management, Financial Reporting, Financial Management, Accounting

Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation

Skills you'll gain: Business Ethics, Professionalism, Ethical Standards And Conduct, Trustworthiness, Strong Work Ethic, Honesty, Personal Integrity, Business Communication, Cultural Sensitivity, Emotional Intelligence, Communication

Skills you'll gain: Productivity, Time Management, Prioritization, Mental Concentration, Goal Setting, Organizational Skills, Multitasking, Operational Efficiency, Performance Improvement