Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Selling Techniques, Consultative Selling, Value Propositions, Business Strategies, Marketing Strategies, Thought Leadership, Branding, Client Services, Innovation, Target Audience, Intellectual Property, Communication, Content Creation

Skills you'll gain: Healthcare 5.0, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Jupyter, LLM Application, Generative Model Architectures, AI Product Strategy, Model Evaluation, Multimodal Prompts, Health Systems, Health Information Management, Data Preprocessing, Data Analysis

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding

Skills you'll gain: Presentations, Business Writing, Sales Presentation, Marketing Materials, Business Planning, Product Demonstration, Price Negotiation, Marketing Design, Business Strategy, Entrepreneurship

Skills you'll gain: Target Audience, Facebook, Marketing Budgets, Advertising Campaigns, Social Media Marketing, Social Media, Digital Advertising, Advertising, Social Media Strategy, Social Media Management, Goal Setting

Skills you'll gain: Endpoint Security, Zero Trust Network Access, Security Strategy, Security Information and Event Management (SIEM), Multi-Factor Authentication, Vulnerability Scanning, Patch Management

Skills you'll gain: Digital Transformation, Serverless Computing, Containerization, Hybrid Cloud Computing, Cloud Infrastructure, Cloud Computing, Google Cloud Platform, Multi-Cloud, Cloud Services, Application Programming Interface (API), Microservices, Virtual Machines, Application Development

Skills you'll gain: Responsible AI, AI Enablement, Data Ethics, AI Product Strategy, Business Ethics, Artificial Intelligence, Governance, Compliance Training, Verification And Validation, Ethical Standards And Conduct, Project Implementation, Business Modeling

Skills you'll gain: AI Security, Data Security, Responsible AI, Security Strategy, Security Management, Risking, Infrastructure Security, Threat Management, Data Ethics, Cybersecurity, Artificial Intelligence, Machine Learning

Skills you'll gain: Web Content Accessibility Guidelines, Test Automation, Usability, Human Centered Design, Usability Testing, User Interface (UI), Agile Product Development, UI/UX Strategy, Front-End Web Development, Software Testing, CI/CD