Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Pandas (Python Package), Data Visualization, Descriptive Statistics, Data Manipulation, Data Transformation, Data Analysis, Statistics, Statistical Analysis, Data Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Legal Technology, Legal Writing, Design Thinking, Design, User Experience Design, Human Centered Design, Graphic and Visual Design, Driving engagement, Qualitative Research, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Microsoft Excel, Data Structures, Excel Formulas, Scripting, Programming Principles, Automation, Productivity Software, Scripting Languages, Computational Logic
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Figma (Design Software), User Interface (UI), Web Design, Mockups, Adobe XD, Responsive Web Design, User Experience, User Centered Design, Usability, Wireframing, Microsoft Copilot, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Prototyping, Mobile Development
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Data-Driven Decision-Making, Strategic Decision-Making, Business Analytics, Business Intelligence, Analytics, Data Literacy, Decision Making, Forecasting, Data Science, Operational Analysis, Data Analysis, Market Intelligence, Predictive Analytics, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Consumer Behaviour, Market Research, Marketing Analytics, Marketing Psychology, Strategic Marketing, Marketing, Market Analysis, Data-Driven Decision-Making, Behavioral Economics, Customer Insights, Business-To-Consumer, Technology Strategies, B2B Sales, Product Lifecycle Management, Digital Marketing
Build toward a degree
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Innovation, Digital Transformation, Business Transformation, Process Design, Data Storage, Fundraising and Crowdsourcing, Communication, Virtual Teams, Computational Thinking, Artificial Intelligence, Media Strategy, Information Privacy, Machine Learning
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Operational Risk, Risk Control, Data Visualization, Data Presentation, Tableau Software, Empathy, Cybersecurity, Data-Driven Decision-Making, Dashboard, Diversity Equity and Inclusion Initiatives, Persuasive Communication, Communication, Algorithms
Build toward a degree
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Program Development, Computational Thinking, Education Software and Technology, Diversity Equity and Inclusion Initiatives, Computer Programming, Computer Science
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Random Forest Algorithm, Machine Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Dimensionality Reduction, Feature Engineering, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Issue Tracking, Change Control, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks